Staff Engineer, HBM Field Application

Job Title: Staff Engineer, HBM Field Application
Office Location: San Jose, CA
Job Type: Full-Time
Work Model: Onsite

About SK hynix America
At SK hynix America, we're at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of advancing mobile technology, empowering cloud computing, and pioneering future technologies. Our cutting-edge memory technologies are essential in today's most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape.
We're looking for innovative minds to join our mission of shaping the future of technology. At SK hynix America, you'll be part of a team that's pioneering breakthrough memory solutions while maintaining a strong commitment to sustainability. We're not just adapting to technological change – we're driving it, with significant investments in artificial intelligence, machine learning, and eco-friendly solutions and operational practices. As we continue to expand our market presence and push the boundaries of what's possible in semiconductor technology, we invite you to be part of our journey to creating the next generation of memory solutions that will define the future of computing.

Key Responsibilities:

• Provide dedicated field application technical support for new HBM customers.
• Drive HBM product quality and stabilization, in collaboration with RAS support teams.
• Manage field quality control for current HBM products and future HBM generations.
• Lead and coordinate HBM product quality or technical enabling meetings with customers (weekly, monthly, quarterly).
• Support new HBM projects with technical, quality material, and customer documentation.
• Align roadmaps and collaborate with ecosystem partners to support customer success.
• Deliver customer-specific specification support and technical guidance.
• Work with headquarters to properly engage with and enable customer projects.

Minimum Qualifications:

• Bachelor’s degree in Computer Engineering or Electrical Engineering.
• 5+ years of experience in the semiconductor industry.
• Strong communication and strong personal relationships skills to coordinate between global customers and HQ in Korea.
• Understanding of whole technical development phases of HBM/DRAM and knowledge of AI applications using HBM/DRAM.
• Understanding of qualification of HBM/DRAM, and of the failure analysis procedure.
• Willingness to travel and to build positive relationships with customers as needed.

Preferred Qualifications:

• Master’s degree in Computer Engineering or Electrical Engineering.
• 7+ years of experience in customer support in the semiconductor.
• Background in design, test, or product engineering with understanding of HBM/DRAM architectures and specifications.
• Debug skills and understanding of lab equipment for validation and failure analysis, mechanism.
• Experience with JEDEC standard specification or product planning.

Requirement:

• Authorized to work in the US

Benefits:

• Top Tier health insurance at no employee cost
• Paid day offs: PTO + Company Holidays + Happy Fridays
• Paid Parental Leave Program
• 401k Matching
• Educational reimbursement up to $10,000 per year
• Donation Matching and volunteering opportunities
• Corporate discount programs
• Free Breakfast/Lunch/Dinner provided to employees

Equal Employment Opportunity:

SKHYA is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Compensation: