Staff Engineer (OQ&A Reliability)

Job description

About our group: Seagate's Operations Quality & Analytics organization helps to protect and improve Seagate’s Total Customer Experience. Develop, deploy, and sustain End-To-End Quality Analytics and Processes to provide trusted, actionable information enabling earlier detection and prevention of HDD issues. Reliability is a subgroup of OQ&A to protect HDD quality & reliability through 1) Comprehensive & effective test system within Reliability lab, 2) Utilize predictive data analysis approach, 3) Perform accurate field prediction via reliability model. About the role - you will: • Manage HDD Product Reliability Performance throughout the product life cycle • Coordinate with the team to ensure the reliability test plan meets the requirements and expectations • Work with FA for root cause understanding and failures follow up • Apply end-to-end data analytics for root cause finding and validation • Utilize models to identify reliability risks and develop mitigation strategies • Communication performance, status to internal/ external customers and executive management • Responsible for team reliability training • Effectively lead, mentor/coach a Reliability team comprising reliability engineers, test engineers, & Lab/test technicians • Effectively manage multiple Product family reliability growth and demonstration tests simultaneously • Assess, manage, and mitigate reliability risks through the product life cycle • Cross-functional work with global product development/design teams on setting Reliability goals, Design margins, and product verification/validation test plans • Collaborate with global partners, test labs, and experts to enable effective reliability strategy implementation About you: • A successful candidate must have a body of work that demonstrates the Seagate core values of integrity, inclusion, and innovation • Disc drive fundamental understanding • Excellent problem-solving skills • Excellent written and verbal communication skills • Ability to adjust to constantly changing priorities • Willingness to work closely with the international teams as well as the local teams • Excellent written and verbal communication skills in Thai and English Your experience includes: • Bachelor’s degree or higher degree in Engineering, Statistics, and/or relevant experience • Knowledge of reliability engineering and analysis • Internal and external customer communication and customer service experience • Experience managing priorities Location: Our Korat facility is our largest manufacturing site worldwide. Here, our team produces cloud-based storage equipment, from individual storage components to finished drives. Employees enjoy ample on-site parking, free shuttle vans and buses within the city of Korat, as well as transportation to and from Bangkok and Khon Kaen province on weekends. At work, you can grab a delicious breakfast, lunch, dinner, or snacks at one of our 24/7 on-site canteens or coffee shops. We offer table tennis, basketball, volleyball, a running/walking trail, and exercise classes in our on-site fitness center. In addition, there are relaxing spaces with comfortable seating both indoors and outdoors, perfect for taking a break during the day. Additionally, consider joining any of our employee resource groups (ERGs), such as Seagate Women in Leadership Network (SWLN), Seagate PRIDE: Thailand chapter, or Seagate Asia’s parents and caregivers group. We also have many on-site recreation events and opportunities to give back to the local community. Location : Korat Thailand Travel : None