Staff Lawyer, Roster Management P053-26

Job description

LEGAL AID BC POSTING TO: LABC STAFF (cc: PEA) FROM: HUMAN RESOURCES DEPARTMENT POSITION: STAFF LAWYER – ROSTER MANAGEMENT ONE REGULAR FULL-TIME POSITION – VANCOUVER COMPETITION NO: P053-26 DATE POSTED: OCTOBER 19, 2026 CLOSING DATE: NOVEMBER 2, 2026 STARTING DATE: ASAP SALARY CLASSIFICATION: Maximum Year Call 11 SALARY: Based on year of call - $77,509.24 (Yr1) to $136,826.12 (Yr11) + 10% Staff Lawyer Benefit Plan (As per the PEA Salary Schedule) Legal Aid BC is in the early stages of, and committed to a transformative journey to embedding Truth and Reconciliation, and Equity, Diversity, and Inclusion in all aspects of our work. We seek talent from equity-seeking groups, including but not limited to individuals who self-identify as First Nations, Inuit, or Métis descent, persons with disabilities, gender diverse, racialized, and members of the 2SLGBTQIA+ community be a part of this exciting stage of Legal Aid BC’s growth. We care deeply about the culture we are building and are looking for staff members who not only excel in their respective areas but are also passionate about supporting the people we serve and each other. If this resonates with you, we encourage you to apply. All interested and eligible applicants will be considered with due consideration to all protected grounds under the BC Human Rights Code. If we can do anything to make your application experience a positive and equitable one, we want to hear from you on what we can do better. PRIMARY FUNCTION: Reporting to the Manager, Lawyer Services, this position will have primary responsibility for the strategic oversight, governance, and sustainability of LABC's private bar lawyer roster. The position leads the development, implementation, monitoring, and evaluation of lawyer recruitment, onboarding and offboarding, engagement, retention, succession planning, roster management, quality assurance, and professional development initiatives to ensure an adequate supply of qualified lawyers to deliver legal aid services across British Columbia. The position conducts research, analysis, and internal and external stakeholder consultation to identify lawyer supply trends, risks, and service delivery opportunities, and provides legal analysis, advice, and recommendations regarding lawyer eligibility, roster standards, quality of service, lawyer conduct concerns, vendor management, and policy development. The position serves as the business lead for lawyer engagement initiatives, including lawyer satisfaction, recognition programs, communications, and training and professional development activities. The position acts as a legal resource to the Legal Operations Division, as needed, and supports organizational priorities through assisting with policy development and involvement in stakeholder engagement, and continuous improvement initiatives. The following job duties are illustrative examples, and shall not be construed as an exhaustive description of all the work requirements that may be inherent in the job. VALUES STATEMENT: Our commitment to the principles of fundamental justice embedded in the Charter of Rights and Freedoms, and to Truth and Reconciliation, and Equity, Diversity, and Inclusion is ambitious and foundational. It informs everything we do, as we defend liberty, equality, autonomy, and dignity; as we dismantle colonization, racism, sexism, ableism, transphobia and homophobia, and all discrimination. These are our values, and they inform our hiring practices too. Our business is aiding people in severe legal distress and necessitates internal and external alignment of practicing these values. Integrating Truth and Reconciliation, and Equity, Diversity, and Inclusion throughout every aspect of Legal Aid BC is critical to building that culture, and we prioritize ongoing resources to achieve that goal. DUTIES: 1. Develop, implement and evaluate strategies to recruit, onboard, engage and retain lawyers participating in legal aid services. 2. Build and maintain effective relationships with private bar lawyers, legal organizations, law schools, courts, and community stakeholders. 3. Identify and address factors affecting lawyer participation and retention through conducting interviews, surveys, and consultations with lawyers whose participation has declined or who have discontinued accepting legal aid referrals, analyze feedback and trends, and develop recommendations and action plans to strengthen engagement and support ongoing participation with legal aid services.Conduct outreach activities to support recruitment and participation of lawyers in legal aid programs across British Columbia. 4. Liaise with law schools and professional organizations to support lawyer recruitment and awareness of legal aid opportunities. 5. Review and assess applications for vendor numbers and roster participation, including reinstatement and reactivation requests, to determine eligibility, qualifications, and experience requirements. 6. Monitor lawyer compliance with roster standards, eligibility requirements, and applicable policies and procedures. 7. Review and assess complaints, quality-of-service concerns, and conduct-related issues involving roster lawyers. 8. Assist the manager in the development, implementation, and evaluation of policies, standards, and procedures governing lawyer participation in legal aid programs, including providing recommendations related to roster governance, vendor management, contract allocation and quality control. 9. Monitor, analyze and forecast lawyer supply levels, participation trends and service gaps across geographic regions and areas of law. 10. Identify risks to lawyer supply, including geographic, demographic, practice-area and succession-related challenges, and recommend mitigation strategies. 11. Develop and implement succession planning initiatives for communities experiencing actual or anticipated lawyer shortages. 12. Develop implement and maintain lawyer recognition program. 13. Conduct detailed analysis of lawyer participation data, referral patterns, service volumes and roster demographics to inform strategic decision-making. 14. Lead the development and maintenance of lawyer supply dashboards, metrics and reporting tools in collaboration with research and business intelligence teams. 15. Research emerging issues, trends and leading practices relating to legal aid lawyer recruitment, engagement, retention and service delivery. 16. Develop, implement and evaluate annual lawyer training and professional development programs. 17. Conduct training needs assessments and identify opportunities to improve lawyer competence and service delivery. 18. Collaborate with external training providers, such as CLEBC, CBA, TLABC and other stakeholders, to support lawyer education and professional development. 19. Develop and maintain lawyer resource materials, practice supports and best-practice guidance. 20. Deliver presentations and educational sessions regarding Lawyer Services programs, policies and procedures to internal and external audiences. 21. Conduct legal and operational research to support policy development, program enhancement and service delivery initiatives. 22. Develop recommendations concerning service delivery models, lawyer participation policies, roster standards and quality assurance processes. 23. Provide legal analysis and advice on matters related to lawyer eligibility, roster governance, quality assurance and legal aid service delivery. 24. Make recommendations to improve lawyer data in CIS/ Lawyer Portal Online 25. Monitor developments in legislation, regulation, legal practice and legal aid service delivery and advise management regarding potential impacts. 26. Maintain current awareness of developments in all matters impacting the lawyer services Department and the delivery of LABC programs and services and apprises the Manager of issues and developments that could impact the Society or its programs and services. 27. Provide research, analysis and support regarding lawyer-related operational issues, including billing practices, quality assurance concerns and service delivery challenges. 28. Collaborate with staff across the organization to identify and implement continuous improvement opportunities for lawyer-related programs, quality assurance, systems and processes. 29. Develop recommendations to improve lawyer-related data quality, reporting and business processes within information management systems and the Lawyer Portal. 30. Act as a legal resource to the Legal Operations division as needed. 31. Perform other related duties as assigned. QUALIFICATIONS: Basic requirements • A degree from a Law School of recognized standing and membership or eligibility for membership in the Law Society of British Columbia. • A minimum of four (4) years of recent legal practice experience, preferably in family, CFCSA, immigration or criminal law. • Experience at Provincial and Supreme Court levels is preferred. • Must be willing and able to travel throughout BC. • A valid BC’s driver’s license is required. KNOWLEDGE, SKILLS AND ABILITIES • Knowledge of the Legal Services Society Act, the Guide to Legal Aid Tariffs, and settlement and judgment policy. • Knowledge of the Professional Conduct Handbook, the Law Society Rules, and the Legal Profession Act. • Knowledge of Provincial and Supreme Court rules and procedures. • Excellent oral and written communication, negotiation, and interpersonal skills. • Ability to produce concise and clear reports and correspondence and present legal information in understandable plain language. • Excellent project management skills and the demonstrated ability to manage multiple projects simultaneously. • Experience and skills demonstrated in administrative, analytic, organizational, planning activities and decision-making skills. • Ability to identify issues, develop audit program, gather evidence to support audit findings, identify control deficiencies recommend corrective action and follow up to ensure internal controls are attained. • Ability to prepare detailed audit reports and related information. • Ability to exercise sound judgment, diplomacy and tact. • Ability to cope with a heavy volume of work and to work well under pressure. • Ability to work independently and to foster effective working relationships with peers, subordinates and external contacts, and to work within a multi-disciplinary team environment. • Ability to diffuse conflict situations and respond to angry individuals by utilizing effective conflict resolution skills. • Experience with Windows and an intermediate level of knowledge of MS Word. • Familiarity with Outlook and email for communication and scheduling. • Willingness to work independent of legal administrative support, as needed. Employment is conditional upon completing and obtaining clearance from the following: • Criminal Record Check (CRC) in accordance with the Criminal Records Review Act • Law Society Check • Current and previous vendors with Legal Aid BC are subject to a standard internal review of audit and investigation files We offer (based on your employment status and affiliation): • Four weeks paid vacation to start that grows the longer you are with LABC • An excellent employee benefits package, where premiums are 100% paid by LABC • A generous defined benefit pension plan • Support for training and development • An Employee and Family Assistance program • The opportunity to participate in various Employee programs (Employee Wellness, etc.) • Support for a healthy work/life balance • Generous leave provisions (sick time, special leaves) • 13 paid statutory holidays • An opportunity for a flexible hybrid work arrangement for some positions (LABC reserves the right to change this policy at any time) • Transit friendly employer for eligible staff to have their commute subsidized • Dog-friendly offices • Dedicated Cultural Leave provisions for Indigenous employees • An Equity, Diversity and Inclusion Council, and Indigenous employees Council and Accessibility Committee of employees from equity-seeking groups that advises on ongoing improvements and investments in Equity, Diversity and Inclusion at our workplace VISIT OUR WEBSITE AT Legal Aid BC is recognized as one of BC’s Top 100 Employers: We would like to thank all external applicants for their interest but regret that only those shortlisted will be contacted.