Staff Product Designer

Job description

WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here https://faculty.ai/impact. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. ABOUT FRONTIER Frontier is building the system for running high-stakes decisions at the organisations that run critical parts of the economy — hospitals, life sciences companies, manufacturers. Frontier is an Intelligent Decision System that combines enterprise data, AI, simulation, optimisation, and human judgement to support the full decision loop — from understanding a situation, to evaluating options, to taking action and learning from the outcome. We don’t believe in AI that thinks for people. We believe in AI that helps people think - humans and agents working together inside a decision system. Done well, people operate with more speed, more evidence, and more confidence than they ever could alone. We're starting with clinical development decisions in life sciences — one of the highest-stakes, highest-complexity decision environments there is — and architecting to scale from there. Frontier is a product of Faculty, an AI company that's been working with some of the world's most consequential organisations since 2014.. ABOUT DESIGN AT FRONTIER We’re a small team, growing deliberately - we’d rather have five designers who trust each other than fifteen who don't. We're tightly integrated with engineering. We prototype in code. We co-own the design system with developers. We're actively exploring what agentic-augmented design work looks like in practice, not in think pieces — and we're honest when we don't have the answer yet. We’re active in shaping the product culture at Frontier; putting people first, raising the quality bar and ensuring a coherent experience. You’ll be part of shaping that culture. ABOUT THE ROLE You'll be one of the most senior designers on Frontier, shaping a product that's still early enough that the decisions you make will define how it works for years. Day to day, you'll be designing the surfaces where people and agents collaborate on real clinical decisions — how evidence gets surfaced, how recommendations get explained, how humans push back, how teams learn. This is hard, unsolved design work. The existing patterns for AI interfaces mostly come from consumer chat products; they don't transfer cleanly to environments where the cost of a bad decision is measured in years of research or patient outcomes. You'll be expected to work end-to-end: from framing the problem with product and engineering, through prototyping in code and design canvases, through shipping. You'll help set the craft bar for the team, mentor the designers around you, and push back when something isn't good enough yet. WHAT YOU'LL WORK ON - Designing the core interaction patterns for how humans and agents collaborate inside a decision loop. - Making dense, analytical information legible for expert users who need to trust it, challenge it, and act on it. - Shaping the shared design language and system that lets a small team move quickly without the product fragmenting. - Partnering with engineering from day one of any problem, not from handoff. - Raising the bar for craft — through your own work, through critique, and through the standards you hold the team to. WE THINK YOU'LL DO WELL HERE IF - You've shipped complex software for expert users, in a domain where getting it wrong has real consequences. - You design end-to-end and care about the pixels as much as the strategy. - You've done serious work on AI or other non-deterministic systems and have opinions about what works and what doesn't. - You're comfortable prototyping in code, or motivated to get there. - You're direct, kind, and can hold a clear point of view without needing to be the loudest in the room. - You want the people who use your product to have better working lives because of it. YOU MIGHT NOT ENJOY THIS ROLE IF - You want to work on a mature product with established patterns. Frontier is early, and the ambiguity is real. - You prefer to work handoff-style, away from engineers. - You're looking for a role where design sets direction in isolation from product and engineering. We work as one team. INTERVIEW PROCESS 1. Intro call with our talent team (30 min) 2. Conversation with Duncan, VP of Design (60 min) 3. Portfolio and case study deep-dive (90 min) 4. Final conversation with a cross-functional leader (60 min) 5. OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: - Unlimited Annual Leave Policy - Private healthcare and dental - Enhanced parental leave - Family-Friendly Flexibility & Flexible working - Sanctus Coaching - Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours. A note on AI: we're happy for you to use it for research and interview prep, but please don't use it to generate answers during live interviews. We also use an AI note-taker (Metaview) in interviews so interviewers can stay present (which you can opt out of just let us know,) and every application is reviewed by a human, never decided by AI.