Staff Product Designer

Job description

A BETTER BUILT WORLD https://www.miter.com/resources/a-better-built-world/ At Miter, we’re on a mission to help construction contractors build with confidence. If we’re successful, we’ll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc. For decades, construction and field services contractors have had to run their businesses on outdated software: clunky, on-premise systems created in the 1980s and 1990s. That’s where Miter comes in. We’re using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical https://www.miter.com/customer-story/marathon-electrical-contractors/, W.J. O’Neil https://www.youtube.com/watch?v=GNExtmeHcSg, and Truebeck Construction http://truebeck.com/ are building stronger teams, controlling job costs, and accelerating jobsite execution. This idea is resonating. Since we launched in 2021, we’ve grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double-down on our momentum, we’ve raised $50M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we’re just getting started. ABOUT THE TEAM & HOW WE WORK: Miter is helping contractors re-design their businesses, giving them tools to better manage the complex workflows and challenges they face in the back office and at the job site. We’re in the early days of our journey, and the potential to transform construction for the better is massive. Design is AI first and builder-led at Miter. We leverage tools like Cursor and Claude to move quickly from idea to concept, explore flows and interactions, and then progress to Figma and Storybook for systems and polish. We stay close to the customer, ship quickly to learn, and embrace new ways of working. As Staff Product Designer, you’ll play a critical role by leading design strategy and execution. You’ll meet with our customers to learn about their unique needs and workflows. You’ll collaborate daily with product and engineering, enabling the team to ship features that raise the bar on quality and user experience (and even shipping small features of your own). And you’ll play a key role shaping how we leverage AI to deliver consistent, delightful UX. What You’ll Do: - Own design strategy and execution (interaction design, design system and componentry) across the Miter platform - Partner closely with peers in engineering and product (as well as cross-functional teams at Miter) to shape the user experience for both new and existing Miter apps - Work directly with our customers to learn how they use Miter and how it fits into the complex workflows that they use to run their business - Help shape the vision for AI capabilities at Miter and bring a user-centered lens to AI-powered functionality - Experiment with new AI tools, processes, and ways of working across product, design, and engineering - Operate with pragmatism and a first-principles approach to help the team deliver value to customers quickly and consistently What You’ll Need: - 7+ years in product design at a high-growth software company - Strong user-centered design skills - you have a keen understanding user-centered design principles, usability, and accessibility standards, demonstrated through a strong portfolio of work - Strong leadership and collaboration skills - you have a track record of working effectively with product, engineering and cross-functional teams to define design requirement and align on goals - A bias for action and delivery - You’d rather get something valuable in front of customers from this week than perfect it for a month. You understand the benefit of shipping incremental value and optimizing for rapid learning - You are AI-native in how you work - you are eager to leverage AI tools to extend what and how you build, and to accelerate teams around you - 0-1 Delivery - you are adept at prototyping, running design experiments, and delivering incrementally to unlock insights and launch new products OUR BENEFITS: - Competitive Compensation: We offer competitive (well above “market”) salary, commission, and equity packages. - Medical Insurance: Comprehensive medical, dental, FSA, vision plans to suit you and your family’s needs. - 401(k) Retirement Plan: Company-matched contributions to help you plan for your future. - Flexible PTO: Take the time you need to recharge and be your best self. - Parental Leave: Generous 16-week paid leave for all parents, including adoptive and foster parents. - Learning & Development: We offer every employee an annual educational allowance to explore external professional development. - Office Extras: Snacks, coffee, lunch, and commuter benefits for in-office Mitosaurs. - Community: Company-wide and team-specific off-sites per year. HYBRID VS. REMOTE APPROACH: We believe the magic of Miter comes from working side by side. We also believe in work flexibility. For roles that are listed as hybrid, our approach is 3 days a week in the office giving us the chance to connect, brainstorm, and build stronger relationships. If you live within a reasonable commute to either our New York City or San Francisco offices, we ask that you work in our hybrid approach. Otherwise, for roles listed as remote or in other cities where we don't have an office location, there is no requirement to work in our hybrid approach. We do travel a few times a year for onboarding, company-wide and team specific off-sites! JOIN OUR TALENT COMMUNITY Not seeing a role that matches your background right now? Apply to our Talent Community https://jobs.ashbyhq.com/miter/form/talent-community-form, and we’ll reach out if a role opens up that aligns with your experience! EQUAL OPPORTUNITY: Miter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. USE OF ARTIFICIAL INTELLIGENCE IN OUR HIRING PROCESS: Miter uses AI-assisted tools as part of our hiring process to help our recruiting team manage and review applications more efficiently. We want to be transparent about how this works. What the AI does: When you apply to a role at Miter, an AI tool may review your application against the specific qualifications and requirements posted for that job. This tool identifies whether your experience appears to meet, partially meet, or not meet each stated requirement, and it provides supporting evidence from your application for every assessment it makes. What the AI does not do: The AI does not make hiring decisions. It does not reject, advance, or rank candidates on its own, and it does not assign you a numerical score. Every application is reviewed by a member of our recruiting team, who makes the final call on whether you move forward. The AI is a tool that helps our team prioritize their time across a high volume of applications. It is not a substitute for human judgment. What information it uses: The tool evaluates the application materials you submit (your resume and any other application content) against role-specific criteria our team has defined. It does not pull information from external sources such as social media or professional networking profiles, and personal identifying information is removed from your materials before any AI review takes place. Human oversight: Our recruiting team periodically reviews how these tools are performing to check for unintended patterns in outcomes, and we retain the ability to override any AI-generated assessment at any time. Your options: If you would like to know more about how AI is used in connection with your application, or if you would prefer your application be reviewed through a fully manual process without AI assistance, contact us at [talent@miter.com] and we will accommodate that request.