Staff Product Designer

Job description

About Norm Ai Norm Ai, the agentic law company, has a client base with a combined $30 trillion in assets under management. Norm Ai pioneered Legal Engineering, the process that empowers lawyers to build and supervise domain-specific AI agents with Norm’s proprietary suite of no-code software tools. Norm Ai technology is deployed inside many of the largest and most consequential institutions in the world. Norm Ai is also the technology behind Norm Law, LLP, a separate but affiliated AI-native law firm built for the era of agentic AI. Norm Law’s attorneys advise leading institutions across private funds, private equity, venture capital, real estate, registered funds, and financial regulation, using the same legal intelligence platform that powers Norm Ai’s products. AI Fluency: Norm Ai expects all team members to be fluent in AI. Successful candidates actively use AI in their day-to-day work to support thinking, creation, and problem-solving. They use it to improve the quality and speed of their work and to continuously refine how work gets done end-to-end. Candidates should be prepared to demonstrate and discuss their AI usage throughout the interview process, including concrete examples of tools, workflows, and outcomes. We look for practical, hands-on experience, not theoretical familiarity. THE ROLE Design the product experience for a new kind of law firm. Norm Law is the AI-native law firm affiliated with Norm Ai. It pairs experienced attorneys with software to deliver legal work with more speed, certainty, and transparency than the billable-hour model. Lawyers still build trusted client relationships, negotiate deals, and give legal advice, while also training agents and improving the systems that support the work. We’re hiring a Senior/Staff Product Designer to shape the software behind that model. Much of the work will focus on matter management: how legal work is broken down, tracked, automated, reviewed, and delivered. You’ll design systems that help attorneys understand what’s happening across a matter, what needs their judgment, and what can safely be handled by AI. Legal work is difficult to manage because so much of it lives outside the system: email threads, document comments, side conversations, client preferences, and partner judgment. The design challenge is to make that work easier to see, track, and automate without losing the trust and judgment legal work depends on. The advantage here is proximity to a live legal environment. Attorneys, engineers, and designers work close to real client matters, learning from active legal work and improving the system in real time. The path from observation to idea to shipped product can be very short. WHAT YOU’LL DO - Design matter management and task-tracking workflows for attorneys, partners, and legal operators. - Spend meaningful time with Norm Law users to understand how matters move, where work gets stuck, and what needs better visibility. - Help define what should be automated, what should be assisted, and what should stay firmly in an attorney’s control. - Prototype quickly in code, Cursor, Claude Design, or other AI-assisted tools when that helps the team learn faster. - Partner closely with engineering and product from early problem definition through shipped product. - Help evolve the design system and product patterns that keep Norm’s software coherent as the surface area expands. YOU MIGHT BE A GREAT FIT IF YOU HAVE - 6+ years of product design experience shipping real products with strong interaction, visual, and systems craft. - A track record of getting close to users and turning messy context into simple product decisions. - Strong judgment about when to add structure, when to reduce friction, and when to preserve human control. - A build-first mindset. You prototype quickly, test ideas early, and prefer making something real over debating in the abstract. - Intentional use of AI in your own process. You use it to move faster and think better, not to skip the hard parts. BONUS - Experience designing legal, healthcare, finance, or other expert professional workflows. - Experience with project management, CRM, case management, or systems-of-record products. - Comfort with Git, code, or version-controlled prototyping workflows. - Experience contributing to or scaling a design system. - Has pushed a PR or made a meaningful code contribution outside of a prototyping context. COMP AND BENEFITS $215,000 - $265,000 per year + equity The range displayed reflects the minimum and maximum target for new hire salary for this position. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training. This range reflects base salary only and does not include equity or benefits. We offer a competitive compensation package including equity, a 401(k) with employer match, and comprehensive insurance (health, dental, hospital, accident, and vision). We provide relocation reimbursement for candidates moving to NYC. We operate in a flexible hybrid model, typically in-office 3–4 days per week. To learn more about Norm Ai, visit our website https://www.norm.ai.