Staff Product Designer, Core Treatments

Job description

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about http://hims.com/about and hims.com/how-it-works http://hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals http://www.hims.com/careers-professionals. ABOUT THE ROLE: This is one of the most consequential design roles on the team. Core treatments—sexual health, testosterone, hair loss, and labs—are categories where trust is everything, and where good design changes whether someone asks for help at all. We're looking for a Staff Product Designer who understands that and brings the skill, judgment, and range to act on it. You'll own the end-to-end experience across these categories: the intake flows, the treatment journeys, the moments of reassurance, and the points where someone decides to stay or leave. You'll work closely with Product, Engineering, Clinical, and Research—and you'll be expected to lead, not just execute. That means shaping the problem before the brief is written, pushing back when something isn't right, and setting the bar for what "good" looks like on your surface. We also want someone who is genuinely curious about AI—not as a talking point, but as a working tool. How you use AI in your process, your prototyping, your research synthesis—that matters to us. YOU WILL: - Own the design of core treatment categories from end to end—intake through ongoing care—with a clear point of view on what each experience should feel like - Lead large, complex initiatives autonomously. Define the problem, set the direction, bring the team along - Translate clinical complexity into experiences that feel clear, calm, and human—not clinical. These are sensitive categories. The design has to earn trust quickly - Use AI tools actively in your workflow: faster prototyping, richer research synthesis, generative ideation, interaction exploration. We're not prescriptive about which tools—we care that you're experimenting and finding what works - Push the standard of what's possible. Not just "this flow works"—but "this experience is something people won't forget” - Partner with Product, Engineering, Research, and Clinical to navigate hard tradeoffs. Be the person who makes the work better by being in the room - Contribute to design systems and shared patterns. Your work should raise the floor for the whole team - Mentor and shape the culture of the design org. Lead by example on craft, process, and how to give feedback YOU HAVE: - 8+ years in product design on consumer-facing products, with clear examples of owning complex, high-stakes experiences end to end - Holistic design thinking—you move fluidly between system-level strategy and pixel-level craft. Neither bores you - Strong UX instincts in sensitive or high-trust contexts—health, finance, identity. You know how to design for someone who is nervous or uncertain - AI fluency as a practitioner. You're already using AI tools in your daily process—for prototyping, ideation, or research synthesis—and you have opinions about what's actually useful versus hype - Exceptional communication. You can walk a room through a hard design decision and make them understand why - Expert Figma proficiency. Fast, clean, and systematic - Comfort with ambiguity and a bias toward doing. You don't wait for perfect briefs NICE TO HAVE: - Experience in telehealth, pharma, or healthcare—especially categories with stigma or emotional weight. - Background in 0–1 product building at a startup. - Hands-on experience building or evaluating AI-powered product features—not just using AI as a workflow tool. OUR BENEFITS (THERE ARE MORE BUT HERE ARE SOME HIGHLIGHTS): - Competitive salary & equity compensation for full-time roles - Unlimited PTO, company holidays, and quarterly mental health days - Comprehensive health benefits including medical, dental & vision, and parental leave - Employee Stock Purchase Program (ESPP) - 401k benefits with employer matching contribution - Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement https://www.hims.com/global-candidate-privacy-statement.