Staff Product Designer, Design Systems

Job description

ABOUT THE ROLE Hinge Health values design as a strategic partner in shaping product direction and member experience. As a Staff Product Designer on the Outcomes Pod, you will focus on helping people understand, log, and act on their progress over time. At the Staff level, you will lead large ambiguous problem spaces, shape product vision and strategy with partners, and align senior leaders around a clear design point of view. You will partner closely with Product, Engineering, Data, and other cross-functional teammates to turn complex, data-rich, emotionally sensitive moments into simple and motivating experiences. We are looking for a designer with strong UI/UX craft, deep product thinking, and the ability to simplify complex clinical data into comprehensible member-facing insights. This is a high-impact role for someone who wants to shape how Hinge Health helps members see progress, stay engaged, and build confidence in their care journey. Hinge Health is building a new healthcare system, one built around the person, with a mission to revolutionize the treatment and prevention of pain and help move people beyond pain. This position provides a unique opportunity to drive high-impact outcomes during a transformative phase of growth. As we scale with 51% year-over-year revenue gains and a member base expanding by over 47% annually, your leadership will be instrumental in sustaining our momentum and shaping the future of digital care. WHAT YOU'LL ACCOMPLISH - Lead the design vision and strategy for the Outcomes pod’s member-facing experiences, with primary focus on the Progress tab, pain logging, and the broader story members see about their improvement over time. - Improve how and when members share pain data and create useful feedback loops. - Translate complex clinical and behavioral data into simple, motivating interfaces that help members understand trends, next best actions, and the value of staying engaged. - Partner with Product, Engineering, and Data to define hypotheses, run experiments, and use qualitative and quantitative signals to improve member experience and outcomes. - Raise the quality bar across the pod by creating frameworks, patterns, and design principles that make the work more coherent and scalable over time. - Influence adjacent teams when shared surfaces, shared metrics, or shared behaviors affect outcomes-related experiences. - Champion accessibility, clarity, and product quality so members with different needs, contexts, and motivation levels can succeed. BASIC QUALIFICATIONS - Minimum 3+ years of product design experience, including close partnership with product and engineering teams. - Bachelor’s Degree in Interaction, Industrial, Product, or Service Design, Human-Computer Interaction, Architecture, or equivalent experience. - Expertise in interaction and visual design, with a track record of advancing craft quality across teams. - Experience leading ambiguous problem spaces, setting vision, and defining design strategy across products or platforms. - Strong fluency in data-informed design, including forming hypotheses, partnering on experiments, facilitating research, and translating insights into action. - Excellent communication and influence skills, with the ability to align cross-functional partners and senior stakeholders around design direction. - Demonstrated success mentoring other designers and elevating the quality and impact of team output. - Strong prototyping and systems-thinking skills, with the ability to create cohesive experiences across flows, components, and product surfaces. PREFERRED QUALIFICATIONS - 3+ years of product design experience, including close partnership with product and engineering teams. - Bachelor’s or Master’s degree in Interaction, Industrial, Product, or Service Design - Experience designing progress tracking, dashboards, data visualization, or other data-rich product experiences. - Experience simplifying complex systems into intuitive consumer-facing experiences, especially in health, wellness, or habit-forming product spaces. - Proven facilitation skills and comfort leading leadership conversations on large,ambiguous, cross-functional initiatives. - Experience contributing to or shaping design systems that scale quality and consistency across products. - Curiosity about emerging AI tools and workflows, and thoughtful judgment about where they can improve design quality or speed. - Passion for helping people live healthier lives through thoughtful design and technology. ABOUT HINGE HEALTH Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at http://www.hingehealth.com/http://www.hingehealth.com WHAT YOU'LL LOVE ABOUT US - Participation in our Employee Stock Purchase Plan (ESPP), allowing you to acquire company stock via payroll at a 15% discount against the lower market price. - Comprehensive and inclusive medical coverage and benefit programs for you and your dependents. - Flexible retirement savings through Traditional or Roth 401(k) investment paths. - Dedicated lifestyle stipends designed to fuel your professional growth and continuous learning. CULTURE AND ENGAGEMENT Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. https://www.hingehealth.com/about/personnel-and-candidate-privacy-policy/ Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com http://hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com https://app.ashbyhq.com/admin/organizational-settings/theme#.