Staff Product Designer - Growth & Engagement

Job description

Phantom https://phantom.com is the modern money app used by tens of millions around the world. Our product combines everything people need to manage, spend, and grow their money in one simple, intuitive experience. Phantom brings all the control and flexibility of crypto-powered finance, without unnecessary complexity, into mainstream consumer finance. By combining industry-leading security with thoughtfully designed tools, Phantom makes powerful financial tools feel approachable and easy to use. This focus on speed, control, and user experience has fueled rapid growth, with a community of 20M+ people, reaching #1 in the Google Play Store finance category, and consistently ranking as a Top 50 app across all categories, alongside some of the most recognizable consumer technology platforms in the world. ROLE DESCRIPTION Phantom http://phantom.app is a design-led company focused on making crypto safe, friendly, and easy to use. Our crypto wallet is used by millions of people to access apps and financial services built on the Solana blockchain. As a Staff Product Designer on the Growth & Engagement team you'll shape the first impression millions of people have and the habits that keep them coming back. You'll own the moments that turn a new download into a confident, everyday user with onboarding, activation, and retention. RESPONSIBILITIES - Lead design for the Growth & Engagement product team from concept to launch, in partnership with product managers, engineers, marketing, support, and executive leadership. - Design end-to-end flows and experiences that are simple, elegant, and improve activation and retention. - Design moments that keep people coming back to Phantom and deepen everyday use. - Define new product flows and incorporate them into our design system. - Take complex, conceptual ideas and turn them into onboarding and engagement experiences that are simple and easy to trust. - Contribute to strategic decisions around user lifecycle, growth, and the future direction of Phantom. - Design end-to-end flows and experiences that are simple, elegant, and improve activation and retention. QUALIFICATIONS - 7+ years of experience building and shipping applications and software to users, with a strong emphasis on mobile-first consumer products. - Experience designing onboarding, activation, or retention flows for consumer products, with an understanding of how design choices affect activation and retention outcomes. - Understanding of crypto ecosystems, with a crypto-native perspective, whether through professional experience, personal projects, or active participation in the web3 community. - Proven ability to present work to broader product teams and leadership, clearly articulating design goals, rationale, and user impact. - Experience leading product direction and applying strategic thinking to define product goals, uncover user opportunities specific to onboarding and retention, and make informed design decisions. WHY WORK WITH US We are a team of experienced builders in the blockchain and crypto industry. Our journey began from users seeking an easy, seamless path to accessing the crypto ecosystem. This passion fueled our exponential growth, allowing us to onboard over 20M+ active users in just over five years; with our user base growing weekly. Our dedication to a secure and seamless user experience has made us the leading wallet on Solana as well as our multi-chain approach enhances our platform's versatility, meeting the needs of a diverse and growing user base. By staying at the forefront of technology and user expectations, we continue to innovate and set industry standards on self-custodial crypto wallets. There has never been a better time to work in crypto to help shape the future of innovation with a focus around the wallet experience! - First impressions matter: Wallets are responsible for a users first impression with crypto and onboarding new users into crypto. By ensuring that a user has a great first-time experience with crypto, we can help supercharge the growth of the entire ecosystem. - Make crypto easier to navigate: There is no easy way for a user to discover and navigate all that crypto has to offer. Wallets have a unique opportunity to help users not only onboard to crypto but also stay retained by exploring new things to do. - We live in a multi-chain world: We currently support Solana, Ethereum, Polygon and Bitcoin with more networks to come in the new future. We are focused on creating a unified, multi-chain crypto experience for users. BENEFITS - Competitive salary and equity - Eligibility to participate in performance bonus program - Comprehensive insurance (medical/dental/vision) — 100% covered - Stipend for your ideal remote set-up - Flexible hours and a supportive remote environment - Unlimited vacation: Take time when you need it (and we really mean it!) - 401(k) retirement plan - Monthly wellness benefit - Weekly meal benefit - Global off-sites The target base salary for this role will range between $238,000 to $280,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors (such as location) at the point in time of offer. We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career. By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.