Staff Product Designer, RiskOS Platform

Job description

WHY SOCURE? Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day. We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading. ABOUT THE ROLE Socure is redefining how the world establishes digital identity. Our RiskOS platform is the AI-native operating layer for risk decisioning — used by analysts, compliance teams, and risk operators at some of the largest financial institutions in the country. We’re looking for a Staff Product Designer to help shape the next generation of RiskOS: someone who brings deep craft, sharp product thinking, and experience leading design work on complex enterprise systems at scale. This role requires strong experience designing AI-powered product experiences — not just “using AI tools,” but building intelligence into existing workflows (e.g., AI explanations, guided decisioning, dynamic pathways, and agentic/assistive workflow creation) in a way that is trustworthy, compliant, and usable by enterprise operators. WHAT YOU’LL DO - Own end-to-end product design for RiskOS — from early-stage discovery through pixel-perfect delivery — working closely with product and engineering partners. - Lead design for AI-assisted and AI-driven capabilities inside RiskOS: AI explanations of decisions, recommended next steps, guided pathways, and dynamic workflows that help customers move faster with confidence. - Partner with product, engineering, and data/ML teams to define how “intelligence” shows up in the product — from UX patterns and interaction models to evaluation, iteration, and safe deployment. - Raise the overall design quality bar: set a high standard through your own work and through regular, candid critique of the team’s output. - Mentor and develop junior and mid-level designers; model strong craft habits, structured thinking, and a healthy feedback culture. - Contribute to and evolve the Socure design system — ensuring components, patterns, and documentation stay current and team-ready. - Translate complex, data-dense fraud and compliance workflows into interfaces that are clear, trustworthy, and fast to act on. - Partner with product and design leadership on roadmap prioritization, design reviews, and cross-functional alignment with engineering and product stakeholders. - Occasionally support customer-facing work — POC presentations, demos, and translating platform capabilities into compelling visual narratives for enterprise prospects. Portfolio is a hard requirement. Candidates unwilling to share a portfolio will not advance. We’re looking for evidence of strong craft in enterprise product contexts — real screens, real tradeoffs, real outcomes. WHAT WE’RE LOOKING FOR - 7–10+ years of product design experience, with a significant portion spent on enterprise B2B applications. - Enterprise portfolio depth: demonstrated experience designing complex, data-dense applications at fintech, technology, or AI companies (think Okta-caliber product environments). - Product thinking: can articulate why a design decision matters, not just how it looks; brings a point of view to roadmap conversations and user problems. - Design systems fluency: experience contributing to or owning a design system — component architecture, documentation, and consistency across a team. - AI product experience (required): proven track record designing AI-powered features in production — such as explanations/interpretability UX, recommendations, guided pathways, or workflow automation/agentic experiences — and integrating them into existing enterprise applications. - AI-assisted design workflows: demonstrates how to leverage AI tools within the design process (rapid prototyping, exploration, content generation, evaluation, and documentation) while maintaining a high bar for quality and judgment. - Lead-level collaboration: track record of mentoring other designers, running design reviews, and holding a high craft bar without being a blocker. - Communication quality: writes and presents clearly, structures thinking, and navigates ambiguity without needing hand-holding. - Fintech or identity domain familiarity: understands the stakes in regulated, compliance-heavy environments — or is excited to develop that fluency quickly. TOOLS & ENVIRONMENT - Figma - Claude / AI tools - Cursor - Prototyping - Design systems - Data visualization We use Figma as our primary design tool and actively incorporate AI-assisted workflows (Claude, Cursor) into how we prototype, explore, and document. Comfort with — or genuine curiosity about — these tools is a plus. That said, the bar for this role is experience designing AI-driven product capabilities, not only using AI to speed up design. We’re looking for someone who has shipped intelligence into real workflows and can show the tradeoffs, outcomes, and lessons learned. NICE TO HAVE - Experience designing for fraud, risk, identity verification, or compliance workflows. - Comfort reading and writing basic front-end code (HTML/CSS) or working with developer handoff at a high level of fidelity. - Background working within or alongside an in-house design system team. - Interest in people management as a longer-term growth path (this role starts as an IC, but the door isn’t closed). ABOUT THE TEAM You’ll be embedded in a small, senior design team working closely with product and engineering on RiskOS — Socure’s flagship risk decisioning platform. This is a high-visibility IC role with meaningful scope from day one. No direct reports initially; the focus is on craft, influence, and delivery. The team works in a hybrid model out of our San Francisco office, typically 2–3 days per week on-site. Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly. Follow Us! YouTube https://www.youtube.com/c/Socure | LinkedIn https://www.linkedin.com/company/socure/ | X (Twitter) https://x.com/socureme | Facebook https://www.facebook.com/socure/