Staff Product Manager, GTPN (San Francisco)

Job description

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. What you'll do: As a Staff Product Manager, GTPN (Global Treasury & Payment Network), you will drive the strategy, roadmap, and execution for our customer-facing API platform, enabling global treasury and payment solutions at scale. You will work cross-functionally with engineering, sales, and leadership to deliver innovative, scalable, and secure API products that empower our customers and partners to build next-generation financial experiences. This is a high-impact, strategic role with the opportunity to shape the future of global payments and financial infrastructure. This role is based in San Francisco. Responsibilities: - Own the end-to-end product lifecycle for GTPN APIs, from ideation to delivery and ongoing optimization. - Develop and champion the strategic vision and roadmap for the platform, balancing long-term innovation with short-term business needs. - Engage directly with enterprise customers, developers, and partners to understand their needs, gather feedback, and validate product features. - Translate complex use cases into scalable, secure, and intuitive APIs in collaboration with engineering teams. - Lead cross-functional teams—including engineering, design, sales, compliance, and data science—to deliver impactful solutions. - Use data-driven methods to define and measure success metrics, prioritize requirements, and communicate plans and launches. - Represent GTPN in strategic conversations with senior stakeholders and enterprise partners. - Mentor and lead other product managers, with the opportunity to grow into a broader leadership role. - Stay ahead of industry trends in payments, APIs, and financial technology, and leverage AI/ML where relevant to drive product innovation. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - 6+ years of product management experience, with at least 3 years focused on platform/API products in fintech, payments, or financial infrastructure. - Proven track record of defining, building, and launching successful, scalable API-powered platforms or products. - Deep technical understanding of API design principles, security, and developer experience. - Experience considering both user requirements and commercial strategy to drive meaningful product growth. - Strong ability to manage trade-offs between long-term vision and short-term execution. - Excellent communication skills, with the ability to convey product strategy to both technical and non-technical audiences. - Comfortable working in data-driven, cross-functional teams in a fast-paced, global environment. - Bachelor’s degree in Computer Science, Engineering, or a related field. - Flexibility to work across multiple time zones and with global teams. - Exceptional English and Chinese communication skills are highly valued. Preferred qualifications: - Experience with global card networks (Visa, Mastercard, Amex) and banking partners - Familiarity with OpenAPI/Swagger, Postman, GitHub, or API client tooling - Hands-on experience as a developer is a plus - Knowledge of regulatory compliance, KYC/AML, and card network rules. - Experience in hyper-growth startup environments, financial infrastructure, or technology - Master’s degree in a relevant field - Passion for solving complex problems at the intersection of finance, artificial intelligence, and developer platforms APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.