Staff Quality Assurance Engineer

**Staff Quality Assurance Engineer** **Job Title:** Staff Quality Assurance Engineer **Level:** 6 **Work Location:** Austin, TX **Reports to:** CTO **About Grocery TV** Grocery TV is a leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize stores and drive incremental revenue while delivering a more engaging shopping experience. We manage the complexities of operating an in-store media network, allowing retailers to focus on serving customers. Reaching 1 in 4 Americans across 6,500+ stores, Grocery TV connects brands with shoppers at the moment of decision, where 90% of purchases take place. For more information, visit [](http://www.grocerytv.com). **About the Role** Grocery TV is hiring a Sr QA Engineer II to own quality across our software platforms - from hands-on testing to the processes and culture that keep our QA function running smoothly. This role blends individual contributor testing work with process ownership, cross-functional coordination, and team growth. Beyond finding and documenting bugs, this person will be a champion for quality across the company - helping Product, Engineering, and Support each understand and own their part in the quality process, rather than treating QA as a final checkpoint owned by one person. **Responsibilities** - Own end-to-end manual test planning and execution across multiple software platforms (functional, regression, exploratory, and edge-case/boundary testing). - Design, document, and continuously improve QA processes - including bug triage workflows, priority frameworks, and support rotation structures. - Serve as the primary QA liaison to Engineering and Product stakeholders, clarifying requirements and translating them into test coverage. - Drive quality culture across the company - helping Product, Engineering, and Support teams understand and take ownership of their role in the quality process, rather than treating QA as a single point of responsibility. - Coordinate the release process, ensuring release procedures are followed and serving as the final QA gate for go/no-go decisions. - Provide regular testing status reports to stakeholders across Product, Engineering, and leadership. - Validate functionality across different configurations, settings, and environments, including feature-flag-driven behavior. - Experience with mobile/hardware testing, including Android Studio and ADB commands, firmware updates, and hardware certification processes. - Collaborate with Engineering on CI/CD pipelines (GitHub Actions or similar), understanding build/deploy status as it relates to test cycles. - Generate or coordinate test assets/media as needed to support test scenarios. - Lead bug triage meetings, keeping them lean and actionable; prioritize issues by impact. - Write and maintain structured test scenarios and defect documentation in relevant tools (e.g., Linear, Google Sheets). - Ensure defects are logged clearly, with distinct root causes tracked as separate, actionable tickets. **Requirements** - 8+ years of software QA experience, with demonstrated ownership of QA process design (not just execution). - Experience leading or facilitating bug triage and prioritization frameworks. - Track record of influencing quality culture and practices beyond their own team - getting buy-in from Product, Engineering, and Support. - Strong experience with bug tracking tools (Linear, Jira, or similar) and structured test documentation. - Experience writing clear process documentation for cross-functional audiences. - Proven track record of cross-functional collaboration with Engineering and Product. - Excellent written and verbal communication skills. - Familiarity with AI coding/agent tools (e.g., Claude Code, Cursor, or similar) used as an AI QA Operator - to populate test cases and drive end-to-end test coverage. - Familiarity with CI/CD pipelines (e.g., GitHub Actions). **Nice to Have** - Test automation experience (Playwright, Selenium, Appium). - Experience using AI agents to improve UI and API regression coverage. - Experience hiring or mentoring QA team members. - Experience with diagramming/process tools (e.g., , Mermaid) for workflow documentation. **Interview Process** 1. *Apply:* We review applications as soon as we can. You should hear back about your application within two weeks. 2. *Introduction to Hiring Manager:* Meet with the hiring manager virtually to share your background, learn about the role, and align on logistics. 3. *Technical Interview:* Visit our office in-person or remotely for a technical interview that relates to the role. You’ll respond to a prompt, and our team will ask questions to better understand your skillset. 4. *Virtual Values Interview:* Meet with two Grocery TV employees who you’ll work cross functionally with to discuss team collaboration. This is a perfect opportunity for you to ask us questions, too! 5. *Virtual Leadership Interview:* Lastly, all candidates have a final interview with a member of the leadership team. This conversation gives you the opportunity to reflect on the interview process and affirm this is the right role for you. **Why Grocery TV?** - 100% medical, dental, and vision coverage - $1,200 annual HSA match - $1,000 annual learning & development budget - Unlimited PTO - 12 weeks of parental leave for **all** new parents - Hybrid work model: three days in office per week (Monday/Wednesday/Friday) - Monthly DoorDash lunch stipend - $500 home office setup stipend **Awards & Recognition** BuiltIn Best Places to Work 2026 Best Place for Working Parents 2026