Staff Software Engineer

Job description

Building Healthcare That Remembers Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to. At Assort Health, we're building one continuous conversation for every patient. An AI agent that knows who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 240 million patient interactions, 62,000 care protocols, 1.6 million decision pathways. We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we've raised $222 million, including a recent $120 million Series C https://www.assorthealth.com/blog/assort-health-raises-120-million-series-c-to-scale-largest-deployment-of-ai-agents-for-the-patient-journey at a $1.2 billion valuation. We've also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list! Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that, apply below. ABOUT THE ROLE We're looking for an experienced Staff Engineer to join our team at a pivotal stage of our growth. As a technical leader, you'll own complex problems end-to-end and multiply your impact across our engineering organization. You'll architect scalable systems that power our AI-powered patient engagement platform, make high-stakes technical decisions with incomplete information, and set the standard for engineering excellence. As one of our engineering leaders, you'll be instrumental in shaping both our technical direction and our engineering culture. You'll work on cutting-edge AI agents, voice systems, and complex data integrations while mentoring engineers and driving cross-team initiatives. This role requires comfort with ambiguity, strong judgment on technical decision-making, and the ability to balance rapid iteration with long-term system maintainability. WHAT YOU'LL DO - Own complex, multi-person projects from concept to production, defining scope and timelines while being fully accountable for outcomes - Mentor engineers across teams, coach them through complex problems, and raise overall team capability - Enjoy a high degree of autonomy, tasked with solving complex problems in innovative ways. - Lead discussions, contributing fresh ideas and perspectives. - Act as a subject matter expert while enabling others to contribute effectively - Develop production-grade software that complies with HIPAA and healthcare security standards at scale WHAT WE'RE LOOKING FOR - 7+ years of industry experience with a proven track record of leading complex technical initiatives at a major tech company or high-growth startup - Established track record of building efficient, maintainable systems, with work that handles interactions across multiple teams - Experience independently leading large cross-team projects, defining scope and timelines, and being accountable for delivery outcomes - Willingness to wear multiple hats—from design and development to testing and occasional support. Comfortable with rapid iteration, experimentation, and learning from failure in a fast-paced environment. BENEFITS & PERKS FOR ASSORTIES - 💸 Competitive Compensation – Including salary and employee stock options so you share in our success. - 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow. - 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive. - 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first. - 🏖 Flexible PTO – We trust you to take the time you need to recharge and come back ready to crush it. - 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas. - 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health. - 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier. - 👵 401(k) – Build your retirement savings. HOW WE WORK & WHAT WE VALUE Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you! Please note: the Assort Health Talent Team will only email you from an assorthealth.com http://assorthealth.com email address.