Staff Software Engineer - GenAI

Job description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms Job Description Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions. The Work itself: Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Demonstrates relevant technical working knowledge to understand requirements. Identifies and contributes to the development and solution strategies to team members that improve the design and functionality of interface features across one or more project features, under minimal guidance. Applies standard processes on the use of programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products. Analyzes bugs for simple issues and applies debugging tools to verify assumptions. The Skills You Bring: Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) Builder: Experience building and deploying modern services and web applications with quality and scalability Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. **We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa **Visa is not offering relocation assistance for this role. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. Experience in software engineering or a directly related field. Experience in developing and/or implementing web-based or mobile applications. Experience in a leadership role with or without direct reports. Experience in technologies/software systems or a directly related field. Experience in creating and maintaining test plans and executing testing procedures. Experience in debugging and troubleshooting software issues. Experience in collaborating with cross-functional teams to deliver technical solutions. Experience in code review and applying coding standards. Experience in building or enhancing developer tools. Preferred Qualifications 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD. Experience designing and building Generative AI systems beyond simple prompt usage, including Retrieval-Augmented Generation (RAG) architectures. Experience integrating LLMs into production systems, including prompt orchestration, response evaluation, and handling hallucinations or grounding issues. Proven ability to build end-to-end GenAI features, from data ingestion and backend services to APIs and downstream consumers (UI, services, or internal tools). Experience working with container-based technologies. Experience building and testing enterprise-scale web services. Experience in product development. Experience working on client-facing project or technical teams. U.S. Applicants Only Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.