Staff Software Engineer: Growth Engineering

Job description

**Modern Health** [Modern Health](https://www.modernhealth.com/) is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help *all* their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey. Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status. More about our culture and what you can expect when you join the team: - **“It Takes a Village” culture**. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all. - **We have an obsession to win.** We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs. - **We are accountable and can rely on each other.** We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth. - **We demonstrate empathy.** We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment. - **We exhibit a bias towards action.** This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right. Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as [World’s Most Innovative Companies](https://www.prnewswire.com/news-releases/modern-health-named-to-fast-companys-annual-list-of-the-worlds-most-innovative-companies-for-2023-301761291.html) of 2023 by Fast Company, [Top 25 Companies of San Francisco 2023](https://thebusinessreport.com/the-top-25-companies-of-san-francisco-for-2023/), and [2023 Well-Being Trailblazer Award](https://www.prnewswire.com/news-releases/archetype-and-welcoa-announce-winners-of-the-2023-well-being-trailblazer-awards-301880865.html). To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday. We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you! ### **Staff Software Engineer : Growth Engineering** ### **About the Role** **Growth Engineering** is the team responsible for building and maintaining the reliable, configurable systems that power scalable client launches and secure member access to Modern Health, one that gives customers programmatic and self-service control over eligibility, identity, and feature packaging while ensuring members can quickly and reliably reach the care they're entitled to. This includes owning the engineering behind eligibility processing, identity and access, the client configuration platform, and support of our reporting platform. Collectively, this is the engineering core of how Modern Health onboards, authenticates, and scales technical access for every client and member globally. We're looking for a Staff Software Engineer who can operate with high ownership across the full stack: someone we can trust to work cross-functionally with product and design, translate ambiguous problems into clear technical plans (tech specs/RFCs), and then execute against that plan, both individually and in close collaboration with other engineers. You'll be expected to have (or quickly build) deep familiarity with our tech stack and product domain so you can move fast without First-derivative learning curves slowing down the team. We expect an engineer at this level to be ramped up and owning critical parts of roadmap development within 30 days of onboarding. This position is not eligible to be performed in Hawaii. ### **What You'll Do:** - Truly full stack product development with a slight lean towards the backend - Build and maintain GraphQL APIs powered by Python services (Django, Flask) - Implement web and mobile user experiences using React & React Native - Engineer efficient and reusable systems that drive complex web and mobile applications - Maintain HIPAA and GDPR compliance and general security through best practice implementation - Independently write and execute technical plans (tech specs/RFCs) for large, ambiguous, cross-domain projects, negotiating scope with product along the way - Lead ambiguous or large projects, working collaboratively with design, product, cross-functional partners, and other engineers to deliver a cohesive adaptive care experience - Serve as the directly responsible individual from engineering on roadmap commitments, owning launch timelines, decomposing work, and coordinating dependencies across teams - Write and maintain technical documentation, unit tests, and integration tests - Be a thought leader in strategic engineering and tech initiatives, and contribute to cross-team engineering forums - Lead and contribute to cross-team engineering forums and on cross-team engineering projects - Mentor other engineers to scale your impact both on Care Journey and across the engineering department - Provide compassionate and impactful reviews of technical project plans and code - Participate in on-call, driving investigation, remediation, and process improvements from recurring issues - Immigration sponsorship is not available for this position. Applicants must be able to maintain work authorization for the duration of employment without employer sponsorship or employer-provided training plans or attestations (including, for example, the Form I-983 required for STEM OPT). ### **Our Stack:** - Python, Django, Flask, FASTApi, aiohttp - GraphQL, REST - React, React Native, Typescript, Redux, Vite - PostgreSQL, Redis - Docker - Amazon Web Services (AWS) including ECS, RDS, Cloudfront, etc. ### **Who You Are / Requirements:** - 8+ years of relevant software development experience in one or more general-purpose programming languages - At least 2+ years of production experience in full-stack web development, including Python, JavaScript/TypeScript, React Native, and React - Deep familiarity with our tech stack (or a directly comparable one) strongly preferred; expect to start meaningfully contributing within your first 30 days - Demonstrated high ownership: you independently decompose very ambiguous problems into component parts, propose technically elegant strategies, and can estimate and deliver against them with confidence - A track record of writing technical plans (tech specs/RFCs) that hold up under cross-functional scrutiny, and driving solutioning for initiatives that span multiple domains or teams - Experience building and maintaining GraphQL and/or REST APIs - Experience scaling relational databases (e.g., PostgreSQL) and writing performant queries - Proven ability to work cross-functionally and be trusted as a technical partner by product, design, and other engineering teams, including navigating disagreement and bringing people along on a technical direction - Excellent written and verbal communication skills; comfortable driving alignment with stakeholders outside your immediate team - Experience mentoring and effectively working with a distributed development team - Experience leading and architecting large-scale projects as a technical thought leader - Passion for building something to improve the lives of others. - Immigration sponsorship is not available for this position. Applicants must be able to maintain work authorization for the duration of employment without employer sponsorship or employer-provided training plans or attestations (including, for example, the Form I-983 required for STEM OPT). ### **Bonus points if you have experience in:** - Authorization protocols such as SSO SAML, OIDC, JWT. - AI/LLM-powered product features (e.g., recommendation systems, conversational or agentic experiences) - Experience with maturely leveraging AI in your development lifecycle to improve quality and speed for yourself and other engineers - Experience with SQL, bash, or other scripting languages to facilitate debugging or developer-experience contributions - Working with AWS or other cloud platforms - Working at a high-growth startup - Working in Health Tech or HR. ### **Benefits:** Fundamentals: - Medical / Dental / Vision / Disability / Life Insurance - High Deductible Health Plan with Health Savings Account (HSA) option - Flexible Spending Account (FSA) - Access to coaches and therapists through Modern Health's platform - Flexible Time Off - Company-wide Collective Pause Days Family Support: - Parental Leave Policy - Family Forming Benefit through Carrot - Family Assistance Benefit through UrbanSitter Professional Development: - Professional Development Stipend Financial Wellness: - 401k - Financial Planning Benefit through Origin But wait there’s more…! - Annual Wellness Stipend to use on items that promote your overall well being - New Hire Stipend to help cover work-from-home setup costs - ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more - Monthly Cell Phone Reimbursement --- **Equal Pay for Equal Work Act Information** Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role. - Zone 1: San Francisco Bay Area and New York City Metro - Zone 2: All other California locations and Seattle, WA - Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin, TX, CT, IL, MA, NH, NJ, OR, RI, VT - Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See [our Careers page](https://www.modernhealth.com/careers) for more information. Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets. Zone 1 Base Pay $161,000—$203,000 USD Zone 2 Base Pay $161,000—$203,000 USD Zone 3 Base Pay $145,000—$183,000 USD Zone 4 Base Pay $137,000—$172,000 USD *Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.*