Staff Software Engineer - User Trail

What we do

The User Trail team owns the analytics and observability platform that captures how people actually use The Trade Desk's products — things like page views, clicks, and other interactions across our core web applications. This event data flows into our data platform and powers everything from product analytics to an AI-powered internal tool our team built, which lets people across the company investigate what happened in the platform in plain language instead of digging through logs by hand. That tool has become a genuine business asset: it's helped support and trading teams give clients clear, evidence-backed answers about what happened in their accounts, and we're actively extending access so teams beyond engineering — including business and commercial teams — can explore this data themselves without needing to write a query. We work closely with teams across the company to make sure the right signals are captured and easy to query. This is a growth investment for the team: as more products and teams come to rely on our data, we need someone who can help set technical direction across multiple parts of the platform, not just execute within one.

What you’ll do:

Some of the work that you will be doing to help us deliver on our mission is:

• Help set the technical direction for how we unlock our data for the rest of the company — from self-service tools and dashboards to the AI-powered assistant our team built — not just how we collect and store it.
• Solve complex, multi-layered problems that span multiple areas of the platform, where your judgment on tradeoffs (e.g. how broadly to open up access, how much to invest in self-service vs. bespoke support) is relied on broadly.
• Anticipate problems and scaling needs several steps ahead of obvious requirements, as more teams across the company come to depend on our data and tools.
• Proactively identify and drive improvements not just to what the team ships, but to how the team works — tooling, process, and quality practices.
• Influence decision-making within the team by weighing in with a strong, ROI-driven perspective on which capabilities matter most to the teams we serve.
• Develop and share expertise across multiple areas of the platform, and act as a resource other engineers — on and off the team — can turn to for guidance.
• Partner directly with the teams building on top of our data — support, trading, business, and product — to shape what gets built next and how it's exposed.

We are a global team with different backgrounds, experiences and perspectives. To complement this team, you will welcome ideas that are different from your own and be well-versed in building from common ground to value, seek out, and foster invisible and visible dimensions of diversity.

Who you are:

Our culture is much deeper than just having fun together (though, we do that well too...). We take pride in our engineers being trust-builders, generous givers, scrappy problem solvers, and gritty pursuers of excellence. You do not have to meet all the requirements below, but we believe that people who meet most of them will have a higher likelihood of succeeding in this role:

• You have a track record of solving hard, ambiguous technical problems end-to-end, and you're comfortable being the person a team turns to when something spans multiple systems.
• You have deep expertise in backend services and/or data-intensive systems (e.g. event pipelines, data warehouse/lakehouse platforms, or SDK development), and you're able to apply that expertise across more than one area.
• You think in terms of return on investment — you can weigh technical tradeoffs against business impact and communicate that reasoning clearly to others.
• You're a change agent: you don't just solve the problem in front of you, you look for ways to improve how the team works and proactively push those changes forward.
• You communicate effectively with a range of stakeholders, from engineers to non-technical partners, and you're comfortable influencing decisions without direct authority.
• You're motivated by helping other engineers grow, whether through mentorship, design reviews, or setting a strong technical example.
• You have 11+ years of software development, engineering experience
• You have a Bachelor’s/Master’s level degree in a computer-science or relevant engineering related field or equivalent experience. Not everyone has the same level of access to opportunities. What is most important to us is what and how you can contribute, which is why our consideration is not limited by the level of education you have.

Variety of technical opportunity is one of the best things about working at The Trade Desk as a software engineer which is why we do not expect you to know every technology we use when you start. What we care about is that you can learn quickly and find solutions to complex problems using the optimum tools for the job. What you know is less important than how well you learn and innovate. We don't need engineers who know all the answers; we need engineers who can invent the answers no one has thought of yet, to the questions yet to be asked. 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.