Staff Strategic Account Manager (w/m/d)

Job description

The Staff Strategic Account Manager is responsible for driving revenue growth, customer success, and long-term strategic partnerships across a portfolio of assigned enterprise-level accounts. This role acts as the primary commercial advisor to customers, helping them achieve their business and engineering objectives through Altium’s platform, solutions, and services. Working closely with executive stakeholders, technical teams, and internal cross-functional partners, the Staff Strategic Account Manager develops and executes strategic account plans, manages complex sales cycles, and identifies opportunities to expand customer value while ensuring high levels of customer satisfaction and retention. Duties & Key Responsibilities Serve as the primary commercial advisor for a portfolio of assigned enterprise customers throughout the customer lifecycle. Develop and execute strategic account plans aligned with customer business objectives and Altium’s growth strategy. Drive revenue growth by identifying expansion opportunities across business units, geographies, and product portfolios. Build and maintain trusted relationships with executive, business, and technical stakeholders across customer organizations. Provide accurate forecasting by proactively managing account risks, dependencies, and customer timelines. Lead complex enterprise sales cycles involving multiple stakeholders, procurement teams, and executive decision makers. Negotiate commercial agreements, including new business, renewals, contract amendments, and strategic commercial terms. Coordinate cross-functional teams — including Solution Engineering, Professional Services, Sales Operations, and Legal — to successfully execute customer strategies. Deliver compelling presentations tailored to executive, business, and technical audiences. Maintain accurate opportunity, pipeline, forecasting, and customer engagement information within Salesforce. Travel to customer sites, executive meetings, and industry events as required to support account management and business development (approximately 20% of work time). Willingness to work in a hybrid model (3 days per week in the office). 3+ years of experience selling to large enterprise accounts (company revenue €500M+). You are an individual contributor who enjoys ownership, operates with a proactive mindset, learns quickly, and navigates new situations while optimizing processes. Languages: - Must have: English - Native level - Nice to have: French, German, Spanish or Italian - Fluent level Benefits 🌴 30 days of paid vacation + half-days on Christmas & New Year’s Eve 🤒 Extra paid sick days on top of statutory coverage 💰 15% employer pension contribution 🌍 Work remotely from abroad (up to 30 days per year) 📚 €3,500 annual learning & development budget + LinkedIn Learning 🧠 Mental wellbeing support (access to professional psychologists) 🎂 Birthday leave + additional company holidays 🚆 Deutschlandticket for sustainable commuting ☕ Modern office perks (ergonomic setup, snacks, drinks & free parking) Altium Limited, a part of the Renesas Group and headquartered in San Diego, California, is a global software company accelerating the pace of electronics innovation. We are redefining electronic product creation in a software-defined world with our industry-first cloud-based platform that unites every stakeholder and phase of electronics development. From startups to world’s technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before. At Altium, our teams are empowered to innovate, collaborate globally, and help create the future of electronics development. We believe in rewarding our employees with a competitive benefits package alongside their salary. More information will be provided during the hiring process.