Staff Technical Program Manager

Job description

ONWARDS TOGETHER! Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments – stopping the spread of attacks before they become disasters. Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust, strengthening cyber resilience for the infrastructure, systems, and organizations that keep the world running. LOCATION: 5 ON-SITE DAYS A WEEK IN SUNNYVALE, CA HEADQUARTERS. OUR TEAM'S VISION: Our Product Management team is driven by a culture that thrives on visionary leadership, autonomy, and ownership, creating a dynamic synergy that drives us forward in the ever-evolving landscape of cybersecurity. We collaborate closely with our Engineering team to tackle real-world challenges our customers face. Bring your visionary instincts to every stage of the product lifecycle—from conception and definition to development, release, and post-release activities. You'll play a pivotal role in strategic planning, feature selection, and day-to-day tactical operations. Together, our dynamic team propels the roadmap forward as we strive to make the digital world a safer place. YOUR IMPACT: We are seeking an experienced and highly technical Staff Technical Program Manager (TPM) to drive complex, cross-functional initiatives across our cybersecurity platform. In this role, you will partner closely with Product Management, Engineering, Security, Cloud Operations, Customer Success, and Support to deliver strategic programs that improve product quality, accelerate releases, and enable customers to adopt our platform with confidence. You thrive in fast-paced environments, enjoy solving ambiguous problems, and have a proven track record of leading large-scale technical programs from concept through delivery. Technical Program Leadership - Lead complex, cross-functional programs spanning multiple engineering organizations from planning through successful delivery. - Drive execution of strategic initiatives across cloud, platform, security, infrastructure, and customer-facing product teams. - Establish program plans, milestones, dependencies, risks, and success metrics. - Develop and maintain reporting to provide regular program status updates. Product Release Management - Own end-to-end release management for multiple product lines. - Coordinate release readiness activities across Engineering, Product Management, QA, Cloud Operations, Documentation and Customer Support - Drive release planning, Go/No-Go decisions, deployment readiness, and post-release reviews. - Improve release predictability through automation, metrics, and standardized processes. Cross-functional Execution - Partner with product, engineering and cross functional leaders to identify risks, remove blockers, and drive timely execution. - Coordinate cross-team dependencies across distributed engineering organizations. - Lead technical discussions and facilitate alignment among stakeholders with competing priorities. Operational Excellence - Define and improve program management best practices across the organization. - Build dashboards, KPIs, executive reporting, and portfolio health metrics. - Develop process improvements, automate workflows and develop tools for PMO efficiencies - Drive continuous improvement initiatives focused on engineering efficiency, release quality, and operational scalability. Customer & Strategic Initiatives - Lead strategic customer commitments and Voice of Customer (VoC) initiatives. - Partner with Product and Customer Success to prioritize customer-driven programs. - Coordinate large-scale initiatives involving SaaS migrations, platform modernization, and customer enablement. Success in This Role Successful candidates will: - Deliver complex technical programs on schedule with high quality. - Improve release predictability and execution excellence. - Build trusted partnerships across Product and Engineering. - Anticipate risks before they become issues. - Influence without authority across senior technical leaders. - Create scalable program management processes that improve organizational efficiency. - Drive measurable improvements in delivery, operational excellence, and customer outcomes. YOUR TOOLKIT: - Bachelor’s degree in computer science, Engineering, or related technical field. - 8+ years of Technical Program Management experience in enterprise software, cloud, networking, infrastructure, or cybersecurity. - Experience leading large cross-functional engineering programs across Product, Engineering, QA, Security, Cloud Operations, and Customer Success. - Strong understanding of software development lifecycle (SDLC), Agile methodologies, and release management. - Experience managing complex technical dependencies across multiple engineering organizations. - Strong executive communication and stakeholder management skills. - Experience working with Jira, Confluence, Claude, Copilot or similar tools. - Experience with workflow automation and agent/tools building using AI and/or industry standard tools Preferred Qualifications - Experience working in cybersecurity, cloud, networking, SaaS, or enterprise infrastructure. - Familiarity with Kubernetes, containers, cloud-native architectures, APIs, distributed systems, or microservices. - Experience with CI/CD pipelines and modern DevOps practices. - Experience driving SaaS releases and cloud deployments. - PMP, Scrum Master, or SAFe certification. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. #LI-KD1 #LI-ONSITE Our Commitment Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions creates a culture of belonging, drives our future, and makes us stronger together in support of our customers and their success. All official job offers from our company are extended directly by our recruitment team and will be sent through an official E-Signature document for your review and signature. Please be aware that we do not ask for any personal information in the process of extending offers of employment, such as financial details or social security numbers. Upon acceptance of any offer, we will request such information as part of the onboarding process prior to or on your first day of employment, and only after completing a background check through an authorized third-party vendor. If you receive any communication asking for personal details outside of these processes, please contact us immediately to verify the authenticity of the request. Your security is important to us, and we are committed to a safe and transparent hiring experience. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Illumio will consider for employment qualified applicants with arrest and conviction records.