Staff Technical Program Manager, AI Native

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).

Life360 has more than 500 remote-first employees (and growing!). For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above.

We are AI Native

We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.

Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.

About The Team

The Program Management Office at Life360 drives accountability, efficiency, and excellence by partnering with stakeholders to bring clarity, manage risks, and foster effective collaboration. We drive programs and are co-accountable with engineering or business leaders for the program outcomes. We can also manage a portfolio of programs, initiatives, and services, manage horizontal services, or act as consultants or disseminate best practices.

We are also an AI-native team. We embed AI tooling directly into our workflow and automate administrative tasks to shift our role away from information management and towards influence, accountability, and delivery. We are transforming from coordinators of work to orchestrators of intelligent systems, both human and machine, embedding AI across how we plan, execute, and communicate, so our people can focus on what humans do best: making hard calls, removing real blockers, driving execution, and generating the outcomes.

About the Job

We are looking for an exceptional Technical Program Manager to lead product and strategy operations for one of our largest engineering departments at Life360, serving as a partner to the department leaders (VP of Product and VP of Engineering).

In this role, you will uplevel the operating system the group runs on, including quarterly planning, strategic goal tracking and measurement, key reviews, change management, and program execution. You will also own a handful of cross-functional projects from inception to launch, ensuring alignment with organizational goals and efficient execution. This is not a status-reporting or project-expediter role. You are a strategic thought partner and a driver of order and clarity across our workstreams, embracing Life360's AI-native transformation to build an exceptional operating system. You will work hands-on with engineering, product, marketing, and design to hold the group accountable and keep everyone rowing in the same direction. You are a leader with deep experience in technical program management and the ability to influence stakeholders at every level.

In your first year, success looks like this: the department's planning operating system runs reliably without you as the single point of failure, quarterly cycles and reviews are predictable and trusted by the VPs of Product and Engineering, and the team has visibly moved from AI-assisted workflows to genuinely AI-native ones under your ownership.

For candidates based in the US, the salary range for this position is $140,000 to $209,000 USD. For candidates based out of Canada, the salary range for this position is 163,000 CAD to 194,000 CAD. We take into consideration an individual's background and experience in determining final salary; therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

AI-Native Expectations

The Program Management Office team leverages AI tools as a core part of how we run, not as an optional add-on. Our members use AI daily to produce program artifacts and manage the information flow for the programs we drive. We also build AI artifacts (typically Claude agents, projects, and skills) that are used by other team members. We are leaders in the AI transformation of the overall company workflows and, in particular, our knowledge management practices.

We expect you to have a wide range of experiences with AI, including its use to: track, manage, and unblock dependencies; communicate status, escalate issues, and document decisions; track tasks, timelines, and quality of deliverables; plan and maintain roadmaps; identify, assess, and mitigate risks; and diagnose problems by synthesizing signals and connecting dots. You will also be comfortable using AI for code generation with a close eye on quality, standards, and testing, owning the outputs as your own.

You'll also raise the AI bar for the people around you: sharing workflows, agent configurations, and prompt patterns that others adopt, and changing how the department works, not just how you work. We expect you to stay current as AI tools and techniques evolve, and to bring what you learn back to the team as concrete recommendations rather than passing observations.

What You’ll Do

Operational Rhythm and Planning

• Own the department’s end-to-end planning operating system: OKR cycles, QBR prep, roadmap management, review operations, and quarterly goal-setting.
• Own the weekly execution alignment meeting: agenda, pre-reads, decisions logged, follow-ups closed out.
• Drive the development of strategic collateral, including all-hands presentations, team offsite content, and presentations to executives.
• Centralize the department’s artifacts into one reliable source of truth, aligned with Life360’s knowledge management framework.
• Transform the department’s operating system from AI-assisted to AI-native, thoughtfully and rigorously.

Uplevel Cross-Functional Coordination

• Serve as connective tissue across departments and functions.
• Coordinate intake, triage, and staffing for incoming requests that touch the department's remit.
• Spot organizational friction, misalignments, or communication gaps and proactively fix them without needing to be asked.

Bolster Strategy Operations

• Prepare and stress-test materials before they go up the chain.
• Flag risks and challenges at different altitudes, working with leadership on scenario planning and mitigation.

Own Key Projects

• Pick up high-priority, time-boxed projects that need a trusted operator to drive them to completion: strategy analysis, RFPs, go/no-go frameworks, build-vs-buy evaluations, data audits, and more.
• Act as an extension of the department VPs on high-priority workstreams where presence and follow-through matter more than deep functional expertise.

What We're Looking For

Required Qualifications

• 10+ years of program management experience. A proven track record of successfully leading complex, cross-functional projects end-to-end.
• Technical fluency. A deep understanding of relevant technologies, with the ability to make informed technical decisions and influence system designs and roadmaps. Hands-on comfort working with engineering-standard tooling (e.g., Jira, Confluence, Linear) and AI agent tooling (e.g., Claude, Cursor). Bachelor's Degree from an accredited university or equivalent experience in software engineering or a similar major.
• Fearless AI-Native operator. This is a requirement, not a preference: you find ways to make parts of your own role more and more obsolete over time by automating with AI agents, managing them for quality as you would a team, and you remain in the driver's seat.
• An outstanding communicator. Excellent communication and interpersonal skills, including the ability to communicate effectively with technical and non-technical audiences, both verbally and in writing.

What Sets You Apart

• Simplification expert. You create order and predictability without a heavy process. You proactively help people do their best work. You can understand and break down complex, multifaceted programs and projects into manageable pieces, organize cross-functionally, and drive execution.
• Builder by instinct. You don't wait for a system to exist; you think through intent and needs, align stakeholders, and build one.
• Naturally cross-functional. You build trust with engineering, legal, finance, and product alike. You understand their needs and pain points.
• A steady leader and influencer. You are comfortable in the room and out of it. You can represent the VP's perspective in a meeting, make judgment calls in real-time, and then hand off cleanly. You can lead, motivate, and influence teams and stakeholders.
• High follow-through. You close loops. When you say you'll do something, it gets done. People learn quickly that things don't fall through the cracks with you.
• Strategic value-add. You're not just running a process, you're reading the room, flagging risks across the department, and challenging assumptions. You elevate the quality of the thinking, not just the output.

Our Benefits

• Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer life and disability as well as supplemental plans for medical and dental for Canadian employees.
• 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees.
• Paid parental leave
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment.
• Free Life360 Platinum Membership Tile trackers

Life360 Values

Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference

• Be a Good Person - We have a team of high-integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High Intensity High Impact - We do whatever it takes to get the job done.

Our Commitment to Diversity

We believe that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any legally protected status.

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences creates a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the qualifications below, you should still seriously consider applying!

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