Sterling OMS Lead

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We are proud of:

• The work we do and the innovation we drive
• Our values of share, care and dare
• A workplace culture that fosters creativity, diversity and autonomy
• Our borderless, global framework, which enables seamless collaboration

The role

As a Sterling OMS Lead, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 8+ Years of experience, a growth mindset and a drive to make a lasting impact.

You will thrive in this role if you are:

• A curious problem solver who challenges the status quo
• A collaborator who values teamwork and knowledge-sharing
• Excited by the intersection of technology, creativity and data
• Experienced in Agile methodologies and consulting (a plus)

Role Overview

We are seeking an experienced Sterling OMS Lead to architect, design, and lead the implementation of enterprise-level Order Management System solutions. This role demands a deep technical expert who can bridge the gap between business requirements and technical execution, leading a team of developers and guiding the overall solution strategy. The ideal candidate will possess strong expertise in IBM Sterling OMS, modern cloud-native architectures (AWS/Azure), and full-stack Java development .

Key Responsibilities

Technical Leadership & Strategy

Lead the design, development, and customization of IBM Sterling OMS modules, including Web SOM, Web COM, and Call Center UI .

Architect scalable, high-performance solutions, defining the technical roadmap and overseeing the delivery of complex OMS projects .

Define and enforce best practices for development, customization, integration, and code quality, including conducting code reviews .

Guide the team in translating functional requirements into detailed technical design documents and configuration specifications .

Act as the Subject Matter Expert (SME) for all technical aspects of the Sterling OMS platform, providing guidance on complex business scenarios .

Development & Implementation

Lead the development of core OMS functionalities, including order orchestration workflows, sourcing rules, fulfillment logic, and pipeline configurations .

Oversee the integration of Sterling OMS with external systems such as ERP (e.g., SAP), WMS (e.g., Blue Yonder), CRM, payment gateways, and e-commerce platforms .

Build and maintain Java-based microservices and REST/SOAP APIs to support scalable order management and integration needs .

Leverage cloud platforms (AWS/Azure) and containerization tools (Docker, Kubernetes) for deployment and management of applications .

Manage and execute data migration, system configuration, and deployment processes .

Team & Stakeholder Management

Mentor and lead a team of 3-10 developers and engineers, both onshore and offshore, fostering a culture of technical excellence .

Collaborate with cross-functional teams, including product managers, business analysts, QA, and DevOps, to ensure seamless delivery .

Participate in client discussions, status reporting calls, and manage stakeholder expectations effectively .

Production Support & Troubleshooting

Oversee L2/L3 support, proactively monitoring production systems to ensure high availability, performance, and scalability .

Lead root cause analysis (RCA) for high-impact production issues and implement permanent fixes .

Provide off-hours support for critical production downtime and business-impacts .

Required Skills & Qualifications

Experience & Education

Total Experience: 8+ years of overall experience in software development and IT, with a minimum of 4-6 years of hands-on experience specifically in IBM Sterling OMS .

Education: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience) .

Technical Proficiency

Sterling OMS Expertise: Deep proficiency in IBM Sterling OMS components, including Order Management, Inventory Management, Fulfillment, Process Types, Pipelines, User Exits, and Agents .

Development Stack: Strong experience in Java/J2EE, Spring Boot, REST API development, and familiarity with JavaScript, XML, and XSLT .

Cloud & DevOps: Extensive experience with cloud platforms (AWS preferred, or Azure/GCP), containerization (Kubernetes, Docker), and CI/CD pipelines (Jenkins, Maven) .

Database: Proficient in writing optimized SQL queries and working with relational databases like Oracle or DB2 .

Architecture: Deep understanding of microservices architecture, event-driven design (e.g., Apache Kafka), and integration patterns .

Domain & Process Knowledge

Retail & eCommerce: Solid understanding of the Retail domain, including e-commerce, order-to-cash lifecycle, and fulfillment models (e.g., SFS, BOPIS, Dropship) .

SDLC & Agile: Proven experience in the full Software Development Life Cycle (SDLC) and working within Agile/Scrum environments .

Soft Skills & Leadership

Excellent problem-solving and analytical skills .

Strong communication, documentation, and stakeholder management abilities .

Proven ability to lead, mentor, and guide technical teams .

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.

Commitment to reaching all kinds of people

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.

The benefits

This is a Fulltime position based in Bangalore Location.

Beyond a competitive compensation package, we offer:

• Flexibility, with remote and hybrid work options (country-dependent)
• Career advancement, with international mobility and professional development programs
• Learning and development, with access to cutting-edge tools, training and industry experts

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud! Only engage with official Valtech email addresses ending in @valtech.com.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.

Are you ready to create what’s next? Join us.