Stewarding Supervisor (Lead Dishwashing Supervisor)

Job description

Stewarding Supervisor Position Summary The Stewarding Supervisor is responsible for overseeing daily stewarding operations at Ball Arena, ensuring the cleanliness, organization, and sanitation of all kitchen and back-of-house areas. This role supports high-volume food and beverage operations across sporting events, concerts, and private functions by leading stewarding staff, managing equipment and inventory, and maintaining compliance with health and safety standards. Reporting to the Executive Chef, the Stewarding Supervisor plays a key role in ensuring efficient kitchen flow and operational readiness during fast-paced, large-scale events. Key Responsibilities Operations & Event Support Supervise stewarding operations during events, including games, concerts, and special functions Coordinate staffing and assignments based on event schedules, BEOs, and projected volume Ensure timely cleaning, resetting, and distribution of dishware, glassware, flatware, and kitchen equipment Support culinary and catering teams to maintain smooth back-of-house operations during peak service times Assist with post-event breakdown, cleaning, and reset for upcoming events Sanitation & Compliance Maintain strict adherence to health, safety, and sanitation standards (HACCP and local regulations) Ensure all kitchen, storage, and waste areas are clean, organized, and inspection-ready at all times Monitor dishwashing processes, chemical usage, and proper handling of equipment, including chemical dilutions and temperatures Enforce safe work practices and proper use of PPE among staff Team Leadership & Development Supervise, train, and mentor stewarding staff in daily operations and safety procedures Assign duties and monitor performance to ensure productivity and quality standards Assist with scheduling, timekeeping, and labor management based on business levels Provide coaching, feedback, and support staff development Participate in hiring and onboarding of stewarding team members Inventory & Equipment Management Manage inventory of cleaning supplies, chemicals, and stewarding equipment Ensure proper storage and rotation of dishware, glassware, and service items Report maintenance issues and coordinate repairs for dish machines and kitchen equipment Track breakage and loss usage to control costs Additional Duties Assist in stewarding tasks (dishwashing, transport, cleaning) as needed during high-volume periods Collaborate with culinary, concessions, and premium services teams to meet operational needs Perform other duties as assigned by leadership Qualifications 2–4 years of stewarding or kitchen operations experience, preferably in a high-volume venue (arena, stadium, hotel, or convention center) Previous supervisory or leadership experience preferred Strong knowledge of sanitation standards, food safety, and workplace safety practices Experience supporting large-scale events and fast-paced service environments Ability to lead and motivate a diverse team Strong organizational, communication, and problem-solving skills Basic computer skills (scheduling, inventory tracking, reporting) preferred Requirements Flexible availability, including nights, weekends, holidays, and event days Ability to work in a fast-paced, high-pressure environment with changing priorities Must be able to communicate effectively in English (bilingual a plus) Physical Demands Ability to stand and walk for extended periods (8–10+ hours during events) Ability to lift and carry up to 50 lbs regularly and up to 75 lbs occasionally Ability to push/pull carts and equipment up to 150 lbs Frequent bending, lifting, reaching, and repetitive motions Ability to work in hot kitchens, cold storage areas, and noisy environments Work Environment This position operates within Ball Arena’s dynamic event-driven environment, supporting NBA, NHL, concerts, and large-scale entertainment events. The role requires working in fast-paced, high-volume kitchen and back-of-house settings with exposure to heat, steam, noise, and tight working spaces. Schedules vary based on event calendars and operational needs. This is a FT (30) role posting till 6/15/26 $27. They are eligible for benefits, 401k, sick leave and PTO. Must have supervisory experience stewarding. Bilingual Spanish/English preferred but not required