Stockist - Costa Mesa

Job description

MAISON POLÈNE Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature. As we continue to experience significant growth and international expansion, 2026 marks an exciting chapter: we are building a strong, expert team to drive Polène’s excellence at every organizational level. Our artistic and creative spirit elevates both our handbag and jewelry collections, supported by 800 artisans in our Ubrique, Spain workshops. Be a part of the Polène story—join us in our South Coast Plaza boutique in Costa Mesa and help us deliver an unforgettable journey at the heart of our brand, where a passionate team is dedicated to providing exceptional customer experiences. ABOUT THE ROLE As a Stockist, you are a vital member of our boutique team, ensuring that our store reflects the distinctive Polène universe and operates with precision and efficiency. You will be responsible for maintaining accurate inventory, supporting product flow, and partnering closely with the sales team to ensure that every client interaction reflects the excellence of our brand. This role is essential to the smooth operation of the boutique and contributes directly to delivering a seamless and elevated experience for our high-end, local and international clientele. KEY RESPONSIBILITIES CHAMPION THE POLÈNE EXPERIENCE - Manage incoming and outgoing product flows: receive deliveries, follow inventory procedures, store merchandise efficiently, and optimize stockroom space. - Act as a liaison between the sales team and stockroom, delivering requested items to the sales floor or directly to clients in a timely and professional manner. - Communicate regularly with both supply chain headquarters and the boutique team regarding overstock or stockout situations. - Maintain the organization, cleanliness, and efficiency of the stockroom and storage areas. CONTRIBUTE TO STORE PERFORMANCE - Prepare and manage inter-boutique product transfers while supporting collaboration between boutiques through clear communication and information sharing. - Organize and participate in regular cycle counts and fiscal inventories; research and resolve inventory discrepancies using company systems. - Rotate across product categories and storage zones, developing a strong understanding of Polène collections. - Maintain awareness of personal objectives and proactively propose action plans to support store goals. - Collaborate with the sales team to ensure optimal product availability for clients. WHAT WE'RE LOOKING FOR - Minimum 2 years’ experience serving high-end, local and international clientele in a similar capacity, ideally within luxury or leather goods. - Highly autonomous and adaptable with strong energy, able to handle busy retail environments. - Deep appreciation for craftsmanship and leatherworking, expressed with enthusiasm to clients and colleagues. - Collaborative team player with a supportive mindset. - Resourceful and composed under pressure, able to adapt quickly to shifting priorities. - Weekend, holiday, and peak-season availability is required. COMPENSATION & BENEFITS - Competitive hourly wage: $19–$22, plus bonus incentive. - Monthly ICHRA medical stipend to select your preferred healthcare plan. - Employer-contributed dental and vision insurance. - 401(k) plan. - Monthly and quarterly performance bonuses. - Paid Time Off, including vacation and sick days. - Staff discount on leather goods and jewelry. - Complimentary ClassPass membership to support employee wellness, fitness, and work-life balance. - Commuter benefits (pre-tax, where applicable). - Opportunities for career growth within our expanding U.S. network. - Supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork. If you are passionate about luxury retail and committed to delivering exceptional service, we encourage you to apply and grow with us at Polène! Polène is an equal opportunity employer. We are committed to fostering an inclusive, respectful workplace, and do not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, or any other protected characteristic as defined by law.