Storage Facility Manager

Job description

About the role: Wilson Storage offers secure self-storage, packaging, office, and training space solutions throughout Victoria, New South Wales, and Tasmania. Our exceptional customer service and state-of-the-art facilities distinguish us in the industry. We are seeking a highly motivated individual to join our rapidly expanding self-storage portfolio. We have an opening for a Facility Manager working Full Time across several of our Melbourne Metro Facilities (inner Melbourne and Eastern Suburbs). Key Duties include: Driving sales performance Delivering excellence in customer service Effective management of Facilities including Business Hub services Maintaining high quality presentation standards Skills and requirements: Customer service, sales, retail / bulky goods industry, logistics, small business experience (beneficial) Strong communication skills (written & verbal) Polite manner, friendly and confidence with face-to-face customer service Comfortable working with KPIs and are results-driven Professional presentation, work ethic and behaviour Well organised & use of initiative Competent in general computer skills About you: Suitable candidates will have experience in some areas of sales and customer service, retail bulky goods, small business and logistics; strong communication skills with history of positive customer repour; proven organisational, system, administration skills and the ability to work both cooperatively within a team and autonomously as required. What is in it for you: By joining this team, you will become part of a positive workplace culture, and with continuous expansion, there are opportunities for future advancement. Extensive on-site training covering all facets of the business and industry will be provided. An attractive salary and incentives will be provided to successful candidates.