Storage / SAN Engineer (Senior)

Job description

Computer World Services, Corp. (CWS) seeks a Senior Storage / SAN Engineer to support enterprise storage, Storage Area Network (SAN) infrastructure, data protection, service restoration, component modernization, and continuity-of-operations (COOP) capabilities for the USMEPCOM ENLIST program. The Storage / SAN Engineer configures and troubleshoots SAN fabrics, storage arrays, Fibre Channel switches, zoning, Fabric Logins, and WWN/PWWN connectivity, and supports performance analysis, capacity management, refreshes, migrations, and integration with server, virtualization, network, cloud, backup, and security platforms. The engineer also supports COOP and disaster-recovery readiness, exercises, failover, backup validation, and service restoration. ### Key Tasks & Responsibilities - Configure, administer, monitor, and troubleshoot enterprise SAN fabrics, storage arrays, Fibre Channel switches, domains, ports, aliases, zones, and zone sets. - Diagnose and resolve Fabric Login, zoning, name-server, pathing, inter-switch-link, and WWN/PWWN connectivity issues across storage, servers, appliances, and virtualization platforms. - Support single-initiator zoning, multi-fabric designs, multipathing, HBAs, and high-availability configurations; configure volumes, LUNs, pools, tiers, snapshots, replication, masking, and host access. - Integrate storage with physical and virtual servers, VMware, backup platforms, databases, and cloud services using Fibre Channel, iSCSI, NFS, SMB, or other approved protocols. - Monitor storage availability, capacity, latency, IOPS, throughput, and health; diagnose performance bottlenecks and develop capacity forecasts and expansion or refresh recommendations. - Participate in Outage Response Team activities, providing diagnosis, mitigation, recovery, and service validation; collect evidence for root-cause analysis and coordinate vendor escalation. - Plan and execute storage-array, SAN-switch, firmware, and software refreshes, data migrations, and non-disruptive cutovers with implementation, validation, and rollback procedures. - Maintain storage asset, configuration, warranty, licensing, and lifecycle records, and support inventory audits and disposition. - Configure and test backup, restoration, replication, failover, failback, and disaster-recovery capabilities; support quarterly COOP exercises, COOP activation, and multi-year continuity testing procedures. - Apply approved patches and configurations in accordance with DISA STIGs, and support remediation of vulnerabilities, IAVAs, CND Directives, and POA&M items. - Maintain SAN diagrams, zoning records, configuration baselines, capacity plans, recovery procedures, and SOPs, and recommend improvements to availability, performance, and recoverability. ### Education & Experience **Required:** - Bachelor’s degree or a relevant technical degree. - Minimum of seven (7) years of relevant storage engineering, SAN administration, systems engineering, data-center infrastructure, or enterprise IT experience. - Demonstrated experience configuring and troubleshooting SAN fabrics, storage arrays, switches, zoning, Fabric Logins, and WWN/PWWN connectivity. **Preferred:** - Experience supporting enterprise storage or SAN infrastructure in a federal or DoD environment. - Experience with Dell Technologies, NetApp, Pure Storage, HPE, IBM, Hitachi, or comparable storage platforms, and Brocade, Cisco MDS, or comparable Fibre Channel switching. - Experience integrating storage with VMware vSphere, ESXi, vCenter, vSAN, Microsoft, Linux, database, backup, and cloud platforms. - Experience supporting COOP or disaster-recovery exercises involving physically separated data centers. - Experience planning storage refreshes, data migrations, array replacements, and SAN cutovers. - Experience applying DISA STIGs and supporting DoD RMF, ATO, IAVA, CND Directive, and POA&M requirements. ### Certifications - Required: None. - Preferred: Storage or infrastructure certifications from Dell Technologies, NetApp, Pure Storage, HPE, IBM, Hitachi, Brocade, Cisco, or VMware; CompTIA Server+; SNIA certification; ITIL Foundation; or equivalent credentials. ### Security Clearance - Active Secret clearance or higher is required. ### Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.) **Work Environment / Travel:** - Remote position; Chicago, IL–area candidates preferred. - After-hours work or travel may be required during outages, maintenance windows, migrations, refreshes, COOP exercises, or COOP activation. **Administrative Notes:** **Period of Performance:** March 1, 2027 – February 28, 2033 **Contract Start Date:** March 1, 2027 Note: By applying to this position, the candidate acknowledges and consents to having their resume included in an active competitive Government contract bid.