About ARC’TERYXLocated in the Canadian Coast Mountain wilderness, Arc'teryx is built on the principle of obsessive, precise design and production.The unique in-house manufacturing and design centers allow the brand to constantly evolve and build products the right way. Timeless quality, intuitive design and simplicity result in unrivaled performance at the point of extreme need.Join the team at our Alpha QVB store!About the OpportunitySupport the in-store experience during your shift, with an acute awareness of what’s happening on the sales floor at any given momentChampioning floor leadership and exceptional guest experience by leading from the floor Actively sharing brand information and event specifics with the team and guests, ensuring each individual feels invited to join inCoach and develop Product Guides to unlock their potential and support the store in reaching targetsSupport inventory management to maximize sell-through; including receiving, processing, restocking and destocking, and visual merchandisingLeverage all tools to manage the store business operations in overseeing sales targets, labor and budget managementNetwork with potential partners to support events and to help maximize brand engagement in the communityManage the opening and closing procedures for the store Answering store phones and responding to voicemails and store emailsUtilize the POS system to process guest transactions including warranties, Used Gear trade-ins, purchases, and returns About YouYou have one or more years of leadership experience, and 1 – 2 years of retail experienceYou are a natural leader and the idea of unlocking someone’s full potential excites you You have a passion for customer service and delivering an exceptional experience for guestsYou seek and offer relevant feedback, coaching and development in the momentYou are comfortable adhering to and enforcing health and safety guidelines at all timesYou have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectivesYou have strong time management skills and can prioritize and adapt to daily business needs in the momentYou remain highly flexible and adaptable when faced with ambiguityYou seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is rightYour passion for your work is paralleled by your passion for getting outside and living itYou have strong written and verbal communicationOur BenefitsKick start with Arc’teryx uniform provided A generous team discount, not only with Arc’teryx, but other affiliated brands with Amer Sports Competitive salary and a great bonus scheme Parental Leave Top Up Program to support all future parentsAccess to an Employee Assistant Program to support your health & wellbeingContinuous on the job training, development opportunities to support your career growthBe part of a global business with great career pathways and opportunities across multiple brandsYou should know:We are all expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December until the end of the holiday seasonUnder the direction of the Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by requestYou are available for a minimum of one open, one close and one weekend shift each week. Your availability must reflect the needs of the business, which may change from time to time at the discretion of the Store ManagerFull Time – 30- 40 hours per week (5 days per week) on a Tuesday to Saturday roster pattern Equal OpportunityArc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
About ARC’TERYX
Located in the Canadian Coast Mountain wilderness, Arc'teryx is built on the principle of obsessive, precise design and production.
The unique in-house manufacturing and design centers allow the brand to constantly evolve and build products the right way. Timeless quality, intuitive design and simplicity result in unrivaled performance at the point of extreme need.
Join the team at our Alpha QVB store!
About the Opportunity
- Support the in-store experience during your shift, with an acute awareness of what’s happening on the sales floor at any given moment
- Championing floor leadership and exceptional guest experience by leading from the floor
- Actively sharing brand information and event specifics with the team and guests, ensuring each individual feels invited to join in
- Coach and develop Product Guides to unlock their potential and support the store in reaching targets
- Support inventory management to maximize sell-through; including receiving, processing, restocking and destocking, and visual merchandising
- Leverage all tools to manage the store business operations in overseeing sales targets, labor and budget management
- Network with potential partners to support events and to help maximize brand engagement in the community
- Manage the opening and closing procedures for the store
- Answering store phones and responding to voicemails and store emails
- Utilize the POS system to process guest transactions including warranties, Used Gear trade-ins, purchases, and returns
About You
- You have one or more years of leadership experience, and 1 – 2 years of retail experience
- You are a natural leader and the idea of unlocking someone’s full potential excites you
- You have a passion for customer service and delivering an exceptional experience for guests
- You seek and offer relevant feedback, coaching and development in the moment
- You are comfortable adhering to and enforcing health and safety guidelines at all times
- You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives
- You have strong time management skills and can prioritize and adapt to daily business needs in the moment
- You remain highly flexible and adaptable when faced with ambiguity
- You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is paralleled by your passion for getting outside and living it
- You have strong written and verbal communication
Our Benefits
- Kick start with Arc’teryx uniform provided
- A generous team discount, not only with Arc’teryx, but other affiliated brands with Amer Sports
- Competitive salary and a great bonus scheme
- Parental Leave Top Up Program to support all future parents
- Access to an Employee Assistant Program to support your health & wellbeing
- Continuous on the job training, development opportunities to support your career growth
- Be part of a global business with great career pathways and opportunities across multiple brands
You should know:
- We are all expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December until the end of the holiday season
- Under the direction of the Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request
- You are available for a minimum of one open, one close and one weekend shift each week.
- Your availability must reflect the needs of the business, which may change from time to time at the discretion of the Store Manager
- Full Time – 30- 40 hours per week (5 days per week) on a Tuesday to Saturday roster pattern
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Elevating the world through sport—from courts to slopes, from cities to mountains, and everywhere in between, we aim to inspire people to explore and experience the joy of sports and outdoor activities, and lead better, healthier lives. Our vision is to be the global leader in premium sports and outdoor brands. Our iconic brands—including Arc’teryx, Salomon, Wilson, and Atomic—are creators of exceptional apparel, footwear, equipment, protective gear, and accessories that give athletes and consumers the confidence and comfort to excel. Our global community of 11,400 people operates in 41 countries. Our revenue totaled $4.37 billion in 2023. Amer Sports, Inc. shares are listed on the New York Stock Exchange. Learn more about our company growth strategy, purpose and values, operations, and history spanning 70+ years.
Elevating the world through sport—from courts to slopes, from cities to mountains, and everywhere in between, we aim to inspire people to explore and experience the joy of sports and outdoor activities, and lead better, healthier lives. Our vision is to be the global leader in premium sports and outdoor brands.
Our iconic brands—including Arc’teryx, Salomon, Wilson, and Atomic—are creators of exceptional apparel, footwear, equipment, protective gear, and accessories that give athletes and consumers the confidence and comfort to excel.
Our global community of 11,400 people operates in 41 countries. Our revenue totaled $4.37 billion in 2023. Amer Sports, Inc. shares are listed on the New York Stock Exchange.
Learn more about our company growth strategy, purpose and values, operations, and history spanning 70+ years.
