The Store Manager is responsible for leading and driving the success of the Reebok retail store by delivering exceptional customer experiences, achieving sales goals, developing a high-performing team, and maintaining operational excellence. The Store Manager represents the Reebok brand and creates an engaging environment that inspires customers and employees.Key Responsibilities:Sales & Customer Experience Drive store sales performance by achieving and exceeding daily, monthly, and yearly goals. Lead by example in providing outstanding customer service and creating memorable shopping experiences. Analyze sales reports, identify opportunities, and execute strategies to improve performance. Build strong customer relationships and encourage repeat business through loyalty and engagement. Team Leadership & Development Recruit, hire, train, and develop a strong team of Sales Associates and Keyholders. Coach employees on product knowledge, selling techniques, customer engagement, and brand standards. Create a positive, motivating, and inclusive store culture. Conduct regular team meetings, performance conversations, and goal-setting sessions. Recognize and reward team achievements. Store Operations Ensure the store consistently meets Reebok brand standards and visual merchandising expectations. Manage daily operations including opening/closing procedures, cash handling, inventory, and compliance. Maintain a clean, organized, and safe shopping environment. Monitor inventory levels, reduce shrink, and support accurate shipment processing. Ensure company policies, procedures, and safety standards are followed. Brand Representation Promote Reebok products through strong product knowledge and storytelling. Stay current on footwear, apparel, and fitness trends. Create an energetic environment that reflects Reebok’s values and lifestyle. Support local marketing efforts and community engagement opportunities. Qualifications: 2+ years of retail management experience (athletic, footwear, or apparel preferred). Proven ability to achieve sales targets and improve store performance. Strong leadership, communication, and coaching skills. Ability to multitask in a fast-paced retail environment. Passion for customer service, teamwork, and the Reebok brand. Flexible availability, including weekends and holidays. Preferred Skills: Experience managing KPIs such as conversion, average transaction value, units per transaction, and sales goals. Experience with visual merchandising and inventory management. Ability to motivate teams and drive results through accountability. Physical Requirements: Ability to stand, walk, bend, lift, and move merchandise for extended periods. Ability to lift and carry products and supplies as needed.
The Store Manager is responsible for leading and driving the success of the Reebok retail store by delivering exceptional customer experiences, achieving sales goals, developing a high-performing team, and maintaining operational excellence. The Store Manager represents the Reebok brand and creates an engaging environment that inspires customers and employees.
Key Responsibilities:
Sales & Customer Experience
- Drive store sales performance by achieving and exceeding daily, monthly, and yearly goals.
- Lead by example in providing outstanding customer service and creating memorable shopping experiences.
- Analyze sales reports, identify opportunities, and execute strategies to improve performance.
- Build strong customer relationships and encourage repeat business through loyalty and engagement.
Team Leadership & Development
- Recruit, hire, train, and develop a strong team of Sales Associates and Keyholders.
- Coach employees on product knowledge, selling techniques, customer engagement, and brand standards.
- Create a positive, motivating, and inclusive store culture.
- Conduct regular team meetings, performance conversations, and goal-setting sessions.
- Recognize and reward team achievements.
Store Operations
- Ensure the store consistently meets Reebok brand standards and visual merchandising expectations.
- Manage daily operations including opening/closing procedures, cash handling, inventory, and compliance.
- Maintain a clean, organized, and safe shopping environment.
- Monitor inventory levels, reduce shrink, and support accurate shipment processing.
- Ensure company policies, procedures, and safety standards are followed.
Brand Representation
- Promote Reebok products through strong product knowledge and storytelling.
- Stay current on footwear, apparel, and fitness trends.
- Create an energetic environment that reflects Reebok’s values and lifestyle.
- Support local marketing efforts and community engagement opportunities.
Qualifications:
- 2+ years of retail management experience (athletic, footwear, or apparel preferred).
- Proven ability to achieve sales targets and improve store performance.
- Strong leadership, communication, and coaching skills.
- Ability to multitask in a fast-paced retail environment.
- Passion for customer service, teamwork, and the Reebok brand.
- Flexible availability, including weekends and holidays.
Preferred Skills:
- Experience managing KPIs such as conversion, average transaction value, units per transaction, and sales goals.
- Experience with visual merchandising and inventory management.
- Ability to motivate teams and drive results through accountability.
Physical Requirements:
- Ability to stand, walk, bend, lift, and move merchandise for extended periods.
- Ability to lift and carry products and supplies as needed.
Reebok is a pioneer in athletic footwear and has been one of the most iconic and recognizable brands in the world for more than 130 years. With a forward-thinking and irreverent attitude, Reebok has produced some of the most innovative products and has established unprecedented brand partnerships in the industry. Represented by icons in Sports, Fitness, Fashion, Lifestyle and Music, Reebok has never lost sight of its origins, paying homage to its storied history, yet simultaneously breaking down new barriers. Reebok’s Brand Behaviors: Boundless Energy, Unapologetic Authenticity and Fearless Risk-taking come to life in every product, brand partner and team member worldwide, proudly living out its brand purpose of expressing oneself through movement! Headquartered in Boston, Massachusetts and with offices worldwide, Reebok is part of the Authentic Brands Group portfolio with operating partners across the globe.
Reebok is a pioneer in athletic footwear and has been one of the most iconic and recognizable brands in the world for more than 130 years. With a forward-thinking and irreverent attitude, Reebok has produced some of the most innovative products and has established unprecedented brand partnerships in the industry. Represented by icons in Sports, Fitness, Fashion, Lifestyle and Music, Reebok has never lost sight of its origins, paying homage to its storied history, yet simultaneously breaking down new barriers. Reebok’s Brand Behaviors: Boundless Energy, Unapologetic Authenticity and Fearless Risk-taking come to life in every product, brand partner and team member worldwide, proudly living out its brand purpose of expressing oneself through movement!
Headquartered in Boston, Massachusetts and with offices worldwide, Reebok is part of the Authentic Brands Group portfolio with operating partners across the globe.
