Who are we?Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.We are looking for a passionate and dedicated individual to lead our Ho Chi Minh City boutique team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.RequirementsMain AccountabilitiesBusiness Performance & OperationsDrive performance to consistently achieve sales targets and KPIs, maximize business profitabilityAnalyze performance to identify business needs and turn them into individual actions and objectivesAnalyse available sales reports and data to determine the needs of the business and set business strategiesEnsure staff is trained in all areas of appropriate POS usage and maintenanceUnderstand and properly execute all management POS functionsEnsure cash control procedures are properly followed including bank deposits, safe funds and petty cashMonitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and proceduresMaintain boutique image according to the brand’s standardsImplement and maintain all merchandising directives and ensure execution of effective merchandising strategiesEnsure presentation of all displays, fixtures and all visual areas are reflective of current visual directionClient Experience & DevelopmentEnsure all associates provide the highest level of customer serviceManage client database and utilize information to increase sales and client contactExecute service excellence to increase client satisfaction and retain customer loyaltyResolve all client problems and complaints quickly and effectivelyManage all special events inclusive of collection previews, client events, sale events, etc.Empower associates to make decisions in the customer’s best interest that also support the company’s philosophyTeam Management & DevelopmentIdentify and recruit new talents, build and retain a high performing teamLead by example demonstrating passion towards APM MONACO, know our brand’s products, mission and valueConduct in-store training, one-o-one coaching and team meetingsBuild individual objectives and development plansEnsure image and grooming standards are professional, reflective of the brand image and always adhered toResolve all human resources issues in a timely and effective manner, partnering with HR team when necessarySkills and Traits:Management and leadership skillsBusiness acumenStrategic thinkingClient intelligenceReactive, flexible and open-mindedFluency in Vietnamese and English; other languages will be a plusBenefitsWhy Join APM?Global, Dynamic Team: Diverse and energetic workforceGrowth Opportunities: We support your professional developmentCollaborative Culture: Teamwork and open communicationComprehensive Benefits: Paid time off and generous employee discountsDon't wait to join APM Monaco team. Apply now!
Who are we?
Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
We are looking for a passionate and dedicated individual to lead our Ho Chi Minh City boutique team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.
Requirements
Main Accountabilities
Business Performance & Operations
- Drive performance to consistently achieve sales targets and KPIs, maximize business profitability
- Analyze performance to identify business needs and turn them into individual actions and objectives
- Analyse available sales reports and data to determine the needs of the business and set business strategies
- Ensure staff is trained in all areas of appropriate POS usage and maintenance
- Understand and properly execute all management POS functions
- Ensure cash control procedures are properly followed including bank deposits, safe funds and petty cash
- Monitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and procedures
- Maintain boutique image according to the brand’s standards
- Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
- Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Client Experience & Development
- Ensure all associates provide the highest level of customer service
- Manage client database and utilize information to increase sales and client contact
- Execute service excellence to increase client satisfaction and retain customer loyalty
- Resolve all client problems and complaints quickly and effectively
- Manage all special events inclusive of collection previews, client events, sale events, etc.
- Empower associates to make decisions in the customer’s best interest that also support the company’s philosophy
Team Management & Development
- Identify and recruit new talents, build and retain a high performing team
- Lead by example demonstrating passion towards APM MONACO, know our brand’s products, mission and value
- Conduct in-store training, one-o-one coaching and team meetings
- Build individual objectives and development plans
- Ensure image and grooming standards are professional, reflective of the brand image and always adhered to
- Resolve all human resources issues in a timely and effective manner, partnering with HR team when necessary
Skills and Traits:
- Management and leadership skills
- Business acumen
- Strategic thinking
- Client intelligence
- Reactive, flexible and open-minded
- Fluency in Vietnamese and English; other languages will be a plus
Benefits
Why Join APM?
- Global, Dynamic Team: Diverse and energetic workforce
- Growth Opportunities: We support your professional development
- Collaborative Culture: Teamwork and open communication
- Comprehensive Benefits: Paid time off and generous employee discounts
Don't wait to join APM Monaco team. Apply now!
APM Monaco is a leader in the global fashion jewelry market.
It started with a female founder and her son in Monaco, Monte-Carlo, in 1982. Ariane and Philippe Prette were key manufacturers in gold, diamonds, and other precious stones for acclaimed jewelers around the world.After 30 years of steadfast commitment and deep-seated expertise within the industry, Philippe Prette, the current CEO, alongside his wife Kika Prette, as the Creative Director, launched the APM Monaco brand in 2012. Their vision came to life because of their combined experience in the jewelry and fashion industries.
APM Monaco, with its heritage rooted in Monaco and operational headquarters in Hong Kong, has expanded to include a global workforce of over 2,000 individuals. Our production facilities in China place a strong emphasis on environmental responsibility, utilizing recycled silver and alloys to align our manufacturing processes with our dedication to sustainability.
APM Monaco's jewelry is offered in over 39 countries, with availability at more than 442 retail points. Check out our collections and latest pieces on apm.mc
