Store Manager (m/f/d) - Edinburgh

Job description

**Your Opportunity at Arc'teryx** As we grow across Europe, we’re looking for people who lead with curiosity, learn by doing and want a long-term path in retail. At Arc’teryx we believe there’s always a better way and that guides how we develop our teams, and our “Leave It Better” spirit shapes the way we work. Our Store Managers grow through hands-on learning, steady coaching and opportunities across stores, regions and teams. We are hiring a passionate **Store Manager (all genders)** to lead a talented team in delivering exceptional guest experiences and building strong community connections. You’ll oversee all aspects of store operations - from team development and financial performance to inventory and bran ### As an Arc’teryx Store Manager, here’s what you’d be doing: - **People Leadership & Culture:** Champion the Arc'teryx Vision, Purpose, and Values by cultivating a high-performing, inclusive, and guest-focused team culture. - **Talent Development & Coaching:** Recruit, onboard, and continuously develop team members to unlock their full potential. Provide ongoing coaching and feedback to drive performance and career growth. Facilitate weekly leadership meetings to align business priorities and team development. - **Guest Experience:** Lead from the floor at least 80% of your week, modeling best-in-class service and ensuring every guest interaction reflects our commitment to excellence. - **Financial Performance:** Drive store profitability by managing budgets, forecasting sales, controlling expenses and net profit. - **Product & Brand Storytelling**: Own product and inventory management - run walkthroughs, lead visual merchandising, and use storytelling to boost sell-through and bring products to life for customers. - **Community Engagement:** Together with our Community Marketing team you’ll build partnerships with local organizations, ambassadors, and influencers to increase brand awareness and deepen community impact. - **Operational Excellence:**Overseeing daily operations from scheduling and labor planning to inventory, visual merchandising, and brand compliance. **Life in Our Stores** You’ll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands-on, thoughtful and rooted in connection to the outdoors and community. ### Are you our next Store Manager? - **Leadership Experience**: 3–5 years in retail management, ideally within premium, outdoor or sports lifestyle brands, with a proven ability to lead, motivate, and develop high-performing teams. - **Business Acumen**: Skilled in budgeting, forecasting, expense control, and driving profitable results with an entrepreneurial mindset. - **Guest-Centric Mindset**: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement. - **Operational Excellence**: Strong organizational, time management, and problem-solving skills, with proficiency in Microsoft Office and the ability to manage inventory, scheduling, and team performance. - **Language Skills**: Fluency in both the local language (e.g., German) and English is essential. - **Flexibility**: Willingness to work key retail periods (e.g., Black Friday and holiday season) and ability to lift up to 30 lbs as needed.