Store Supervisor

Job description

As a Store Supervisor , you’ll lead the store during your shift, especially at the front end delivering outstanding customer service and ensuring smooth day-to-day operations. You’ll serve as Manager on Duty (MOD) whenever the Store Manager or Assistant Manager are off, taking full responsibility for staffing, standards, and customer satisfaction. Hourly Pay : $18.00 - $24.00 hourly Benefits: Medical, dental, vision, life insurance, & in-store discounts What You’ll Do Lead Your Team & Shift: Supervise all employees and store operations for your shift maintain safety, security, and a high‑energy environment Model Cashier Duties: Jump into Lead Cashier tasks when needed Serve as MOD: Take command in leaders’ absence, overseeing staffing, tasks, and shift priorities Walk the Store: Ensure departments are fully stocked, clean, fresh, and delivering excellent service Drive Standards: Execute daily deliverables (checklist, merchandising, cleanliness) Host Huddles: Run shift meetings to set priorities, boost morale, and align the team Staff Management: Monitor breaks, dress code, schedules, and ensure staff presence where needed Execute Campaigns: Support marketing and promotional initiatives Close the Store: Handle end-of-day responsibilities when required Resolve Issues: Use calm, professional judgment in customer and staff matters Lead by Example: Set the bar for service, attitude, and team behavior Maintain Grounds: Keep parking lot clean and carts organized Oversee Maintenance: Guide the maintenance team on cleanliness and safety Report & Respond: Document daily needs and escalate equipment issues Coach Future Leaders: Train and mentor Lead Cashiers and cashiers Support the Team: Fill gaps wherever necessary to maintain standards What You Bring Education & Training: High School Diploma or GED Completion of Mother’s Market’s Manager-On-Duty training Experience & Skills: Proven experience as a Lead Cashier, Department Supervisor, or equivalent Calm and confident decision‑maker in customer/staff interactions Strong leadership, organization, and time-management abilities Exceptional verbal and written communication skills Comfortable using Word, Excel, Outlook, POS systems Excellent math skills and the ability to use data to drive staffing and sales Physical & Schedule Requirements Lift/move grocery and bulk items up to 50 lbs. (up to 100 times/day) Handle carts, dollies, and electric pallet jacks Stand, walk, bend, and twist frequently Flexibility to work various shifts mornings, evenings, weekends as needed Why Join Us? You’ll be part of a mission-driven company that values wellness, sustainability, and outstanding customer service. We foster an inclusive workplace where team members are respected and encouraged to grow. Equal Opportunity Employer Mother’s Market is proud to be an Equal Opportunity Employer. We welcome all qualified applicants regardless of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. Ready to Elevate Your Career? If you’re passionate about leadership, customer experience, and growing your career in a supportive, mission-driven environment, we’d love to hear from you! Apply today to join the Mother’s Market family.