Stores & Despatch Manager

Job description

Introducing TechPoint TechPoint Group are now one of the largest UK-owned CEMs. We supply EMS and supply chain services to leading technology companies across the UK and Europe. We operate from a modern, clean environment to support customers in the commercial, space, defence, transport, audio, motorsport, and instrumentation sectors. We have opened a new world-class facility and are looking for new talented people to join us on this exciting journey. The Role The Stores Manager is responsible for the efficient, accurate, and secure management of all materials within the company’s stores function. This includes overseeing goods-in, material handling, storage, consumables, component traceability, and kitting activities to support PCB assembly, box build, and other EMS manufacturing operations. The role ensures materials flow smoothly through the business, supporting production schedules, minimising shortages, and maintaining full compliance with quality, traceability, and health and safety standards. Stock & Inventory Management Maintain accurate stock levels of electronic components, PCBs, mechanical parts, and consumables, ensuring full batch/lot traceability. Manage and optimise storage systems (FIFO, LIFO, moisture-sensitive device handling, ESD compliance, etc.). Conduct regular cycle counts and support annual stock takes, investigating and resolving discrepancies. Monitor and reduce excess/obsolete stock in coordination with procurement and planning teams. Ensure correct handling and storage of Moisture Sensitive Devices (MSD) in accordance with IPC/JEDEC standards. Goods-In & Material Handling Oversee goods-in processes, including inspection, verification, booking-in, and rejection/return handling. Work closely with Quality to resolve non-conforming material issues. Ensure all incoming stock is processed efficiently to support production demand. Kitting & Production Support Oversee and improve the kitting process for SMT and Through-Hole production lines, ensuring kits are complete, accurate, and ready on time. Work closely with Production, Planning, and Engineering to ensure material availability for build schedules. Support fast-turn/prototype builds with efficient material handling. Despatch Oversee all despatch activities to ensure finished goods are packed, labelled, and shipped accurately and on time. Ensure correct documentation is produced for UK, EU, and international shipments (commercial invoices, packing lists, export labels, courier manifests, etc.). Liaise with customers, couriers, and internal teams to confirm delivery requirements and ensure on-time despatch. Maintain packaging standards for PCBs, electronics assemblies, and sensitive equipment (ESD-safe, anti-static, moisture protection). Ensure full traceability of shipped product with correct serial, batch, or date-code records. Manage despatch scheduling to meet customer deadlines while maintaining accuracy and compliance. Systems & Reporting Manage all stores-related activity through the company’s ERP/MRP system. Produce reports on inventory accuracy, shortages, stock movements, and KPI performance. Support continuous improvement initiatives focused on material flow, accuracy, and efficiency. Leadership & Team Management Lead, train, and develop the stores team to ensure high performance and compliance with procedures. Create a culture of accountability and continuous improvement within the stores function. Ensure adequate staffing levels to support production schedule demands. Compliance, Safety & Quality Ensure stores and handling processes meet ISO9001, AS9100 (if applicable), and customer-specific traceability requirements. Uphold ESD, MSD, and general handling best practices. Ensure the workplace is safe, tidy, and compliant with UK health and safety regulations. About you Essential Previous experience in a Stores/Warehouse/Despatch management role Strong knowledge of traceability, and manufacturing material flows. Experience using ERP/MRP systems for stock control and despatch. Excellent organisational skills and attention to detail. Strong leadership, communication, and team-development skills. Desirable Previous experience in a Stores/Warehouse/Despatch management role within an EMS, electronics, or manufacturing environment. Knowledge of ESD and electronic component handling. Familiarity with IPC/JEDEC standards and MSD handling. Experience in export/shipping compliance and courier platforms. Lean/5S/continuous improvement experience. Experience supporting SMT/TH production environments. Why us? 20 days holiday (based on working a 4 day week compressed hours) plus Christmas shutdown Your birthday as an additional day off Private Healthcare Health cash plan Company sick pay Bonus Scheme Life insurance of 4 x your annual salary Up to 5% employers pension contribution salary sacrifice Option to buy up to 5 days of holiday Enhanced Parental leave pay Cycle to work scheme Home and Tech salary sacrifice scheme EV car scheme