Strategic Account Director

Job description

## **About Us** Raylu is the AI-native deal origination platform for private markets. Private market investors live and die by what they can find. The best opportunities are buried in a flood of data, and the funds that surface them first win the deal - the rest read about it in the press. We're building the AI that flips that equation: agents that take an investor from a thesis to a booked founder meeting in minutes, with the depth, sourcing, and factual accuracy that sophisticated investors will actually stake a decision on. Today, 50+ funds representing more than $500B in AUM use Raylu to see more deals, reach more founders, and make sharper decisions. ## **The Role** We're hiring our first **Strategic Account Director** to own and grow Raylu's largest, most important customer relationships. This is a focused, high-leverage role - not a high-volume one. You won't be juggling thirty small accounts. You'll own a concentrated book of **Large-Cap funds** and **become an expert in your customers' world**. Their fund structure, their mandate, their sourcing workflows, and the outcomes their partners actually care about. ## **What You'll Do** - Drive full-platform adoption. Working closely with our AI Strategists, find the high-value capabilities each account hasn't adopted yet and get them activated, used, and genuinely impressed by. - Partner directly with the world's leading private-market investors to make Raylu mission-critical to how they source and win deals. - Carry the voice of your customers into the product team, so the roadmap is shaped by what will move the needle most for the people who actually use Raylu. ## **What You’ll Bring** - **3–5 years managing enterprise customer relationships** ideally as a Strategic Accounts Lead, Account Manager, or Relationship Manager - **A track record running a meaningful book of business** against hard retention and expansion targets and consistently hitting them. - **Fluency in private markets**, you understand fund structures, how investors source and originate deals, and the language partners speak. A fintech, private-markets, or financial-data background is strongly preferred. - **Technical acumen** to learn an AI-native product quickly and hold credible, substantive conversations with sophisticated, technical users. - **Comfort with ambiguity and a roll-up-your-sleeves instinct** becausewe're early; you'll help define what "great" looks like here, not inherit a finished playbook. - **Exceptional communication and executive presence** across a wide range of stakeholders. ## **What We Value** - **Customer obsessed.** Adapting to new workflows and translating customer feedback into actionable results - **Earned credibility.** Our customers are sharp and can tell within minutes whether you understand their world. We hold ourselves to speaking their language fluently. - **Propensity for action.** We're a small team serving fast-moving funds. We respond fast, unblock fast, and occasionally ship a fix late on a Friday. - **Ownership and candor.** Small team, big mandate. We give direct feedback, take it well, and own outcomes end-to-end. ## Logistics - **Compensation:** $150,000–$300,000+ OTE (base + variable) + meaningful equity - **Location:** New York City. We are a fully in-office team working out of Midtown Manhattan Monday through Friday. We allow for WFH days when anyone is traveling, but we do not allow for permanent remote work. - **Benefits**: - Generous health, dental, and vision insurance - 401k with 3% automatic contribution (no vesting) - Paid Lunches - Wellness and Citi Bike benefit - Unlimited PTO