Strategic Account Management - Financial Services

Job description

**Overview** Financial services is being reshaped by AI, cloud, cybersecurity, regulatory expectations, and rapidly evolving customer experiences. Microsoft’s FSI Strategic Accounts team partners with leading banks, insurers, and capital-markets organizations to turn these forces into measurable business outcomes. You will help customers modernize critical platforms, improve resilience and trust, empower employees, and responsibly scale AI while building enduring executive partnerships. As a Strategic Account Executive for Financial Services, you will own the overall customer relationship and growth strategy for one of Microsoft’s most strategic FSI accounts. You will lead a broad virtual account team, engage senior business and technology executives, and connect customer priorities to the full Microsoft portfolio across Azure, AI and Copilot, security, data, and modern work. You will translate complex transformation priorities into a focused account plan, create and progress large multi-year opportunities, and ensure customers realize value through adoption and consumption. This opportunity will allow you to deepen your financial-services industry expertise, sharpen your executive and value-selling capabilities, and lead complex commercial strategies across a highly matrixed organization. Success requires curiosity, customer obsession, disciplined execution, and the ability to orchestrate specialists, partners, engineering, and services around a clear set of customer outcomes. This role offers flexibility to work from home up to 50%. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** - Own the end-to-end account strategy and business plan for a strategic financial-services customer, aligning Microsoft investments to the customer’s highest-priority business, technology, risk, and regulatory outcomes. - Build trusted relationships with C-suite, business, technology, security, data, and procurement leaders; create executive sponsorship and a shared multi-year transformation agenda. - Lead and empower a diverse virtual account team across solution areas, customer success, engineering, services, partners, and support, establishing clear priorities, accountability, and operating rhythm. - Create, qualify, and progress a healthy portfolio of large and complex opportunities across Azure, AI and Copilot, security, data, and modern work, balancing near-term commitments with long-term growth. - Develop compelling value propositions, business cases, and commercial strategies that connect Microsoft capabilities to measurable outcomes such as growth, productivity, resilience, risk reduction, and improved customer and employee experiences. - Drive competitive strategy and disciplined execution across the customer lifecycle, from pipeline creation and deal orchestration through deployment, adoption, consumption, and value realization. - Apply deep FSI market knowledge to anticipate customer needs, navigate regulatory and operational complexity, and bring relevant Microsoft, partner, and industry innovation to the account. **Qualifications** ### Required/minimum qualifications - Bachelor's Degree AND 10+ years experience working in an industry (financial services) and/or driving digital transformation OR Master's Degree AND 9+ years experience working in an industry (financial services) and/or driving digital transformation OR 13+ years experience in working in an industry (financial services) and/or driving digital transformation OR equivalent experience. - 6+ years experience making recommendations to and/or collaborating with mid-to-senior level executives. - 8+ years experience closing large, complex agreements/deals. ### Additional or preferred qualifications Bachelor's Degree AND 13+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 11+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience. - Extensive experience leading strategic relationships and complex transformation programs with a major bank, insurer, capital-markets firm, or other regulated financial-services organization. - Demonstrated success engaging C-suite stakeholders, shaping multi-year account strategies, and closing large, complex cloud, AI, security, data, or enterprise-platform agreements. - Understanding of FSI business models, regulatory and risk considerations, technology modernization priorities, and the competitive landscape. - Proven ability to orchestrate cross-functional teams and partners, translate business priorities into measurable value, and drive sustained adoption, consumption, and customer outcomes. Strategic Account Management IC5 - The typical base pay range for this role across Canada is CAD $142,800 - CAD $214,900 per year. Find additional pay information here: Strategic Account Management IC5 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 142,800 $ CAD à 214,900 $ CAD par année. Pour plus d'information au sujet de la rémunération, veuillez cliquer ici: Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. --- Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la [**demande d’accommodement.**](https://careers.microsoft.com/v2/ca/fr/accessibility.html) Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about [**requesting accommodations.**](https://careers.microsoft.com/v2/global/en/accessibility.html)