Strategic Account Manager

Job description

At Bynder, we don’t just store creative assets; we enable brands to deliver exceptional content experiences that drive business impact. In an era of exploding content volume and complexity, the world’s most iconic brands, including Spotify, Campari, and Lacoste, trust Bynder as their single source of truth for creative content. Our industry-leading DAM platform serves as the strategic engine for brand governance and control. We are leading the shift from management to AI-powered content orchestration. By integrating human-led, customizable AI Agents directly into our enterprise-grade infrastructure, we enable brands to augment their workforce and intelligently automate high-effort workflows without sacrificing brand integrity. We turn creative content into intelligent assets that accelerate personalization and drive measurable business outcomes. Ready to grow your career by helping the world’s leading brands deliver exceptional content experiences? Join our global team of 600+ ‘Byndies’ and help 4,000+ organizations work smarter with their content. Explore this opportunity and apply now to join our team. We are currently searching for a Strategic Account Manager to join our team! SAM’s are responsible for managing relationships with Bynder’s customers, in addition to working with our Customer Success team’s to build pipeline, and complete sales. Applicants should have a solid Sales background, and thorough knowledge of marketing technology space, in order to make targeted pitches for current and future customers. In addition to staying up to date on Bynder’s offerings, SAM’s must also stay up to date on new technology innovations, digital transformation initiatives, and customer’s overall business objectives and needs. In order to be successful in this role, candidates must be highly organized and professional, a self-starter, as well as have strong analytical and problem-solving capabilities. They will use these skills to build strong business relationships, and establish lines of communications with colleagues, customers, and partners, and drive expansion revenue from our existing customer base. Bynder offers flexible work hours and ability to work from home. This role may require travel to conduct meetings and demonstrations for customers. Responsibilities include: - Expand mindshare and adoption of Bynder to new business units, stakeholders and subsidiaries - Develop new business opportunities with existing clients by promoting company products and services. - Improve customer satisfaction by improving responsiveness and anticipating customer needs. - Coordinate with Customer Success team to identify and develop new expansion opportunities - Manage relationships with external customer leaders, stakeholders and subject matter experts. - Consult to analyze needs and identify new services or changes to existing services. Qualifications: - At least 5 years of prior Enterprise Sales or Account Management experience - Experience selling in B2B, SaaS/Cloud, DAM, or CMS. - Prior experience closing net new or expansion revenue of 1M ARR per year. - Bachelor's Degree in business, communications, finance, marketing, economics, or another relevant field. - Strong customer service experience and the ability to communicate effectively with clients and management. - Proficiently with basic computer programs, such as the Microsoft Office suite, Salesforce.com. - Strong public speaking and presentation skills. - Proven record of going above and beyond to satisfy the customers needs. Preferred Qualifications: - Experience selling in B2B, SaaS/Cloud, DAM, or CMS - Thrives in start-up and collaborative environment Why you'll love Bynder! At Bynder, innovation is in our DNA. We've worked hard to build an environment that promotes creative thinking and self-initiative within a culture of fun. It’s common to find colleagues hanging out after work - if you believe in "be nice, work hard, have fun", you'll have an office full of friends. - Competitive compensation - 401(k) - dollar for dollar match up to 6% - 100% Company-paid medical, dental, vision, and life coverage for you and your family - Unlimited vacation policy - Room to advance in a high-growth tech company - Referral bonus plans - A light-hearted and fun work environment Our Commitment: Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences. At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective makes Bynder even better. At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin or physical and mental ability are valued and respected. Our commitment is for all Byndies to have the freedom to be their true authentic selves. Just as we are never finished innovating, Bynder’s dedication to being An Even Better Bynder is a constant, evolving commitment that includes education, listening, and action. All your information will be kept confidential according to EEO guidelines. Equal opportunity employer, M/F/D/V #LI-AS1