Strategic Account Manager

Job description

**About Us** Agtonomy brings intelligent automation to agriculture, turf, and other demanding industrial markets through Physical AI and software services. By partnering with trusted equipment manufacturers, factory-fit technology that transforms industrial machines into smart, efficient solutions built for safety and performance are a reality. Our team combines expertise in technology, product development, and industry knowledge to address critical challenges like labor shortages, sustainability, and productivity. We’re looking for people who want to work in a collaborative, fast-moving environment where their ideas can make a real impact. **About the role** As a **Strategic Account Manager**, you will be a highly visible, field-facing representative of Agtonomy, spending significant time with **farmers, growers, and enterprise customers** to support demos, trials, and live deployments of our technology. This is a mid-level, quota-carrying sales role where success is driven by time in the field, deep customer understanding, and the ability to translate real-world feedback into commercial and product impact. You will work side-by-side with Field Engineering and Product teams to ensure customer needs are understood, validated, and reflected in how Agtonomy’s solutions evolve. In this role, you are not just selling—you are acting as the **voice of the customer**, bringing insights from the field back into the organization to shape product decisions, go-to-market strategy, and customer experience. This position reports to the Director of Sales. ### What You'll Be Doing - Spend significant time in the field with customers, supporting live demos, pilots, and on-site deployments of Agtonomy’s solutions. - Act as the primary customer-facing representative during trials, capturing feedback on usability, performance, and operational fit. - Build trusted relationships with farmers, growers, and enterprise operators by understanding their workflows, pain points, and success metrics. - Partner closely with Field Operations to coordinate demos, troubleshoot issues, and ensure a strong customer experience. - Translate field learnings into clear, actionable insights for Product, Engineering, and Sales leadership. - Own follow-up conversations post-demo to progress opportunities toward commercial agreements. - Manage a portfolio of strategic accounts, driving revenue through pilots, expansions, and long-term customer adoption. - Maintain detailed notes, feedback, and opportunity tracking in HubSpot and Google Suites. - Participate in account planning, forecasting, and pipeline reviews with sales leadership. - Represent Agtonomy at field days, customer sites, grower meetings, and industry events. ### What You'll Bring - Bachelor’s degree or equivalent combination of education and relevant work experience preferred. - 4–7 years of experience in sales, account management, customer success, or field-facing roles, ideally within agriculture, ag tech, equipment, or industrial technology. - Demonstrated comfort working in the field with customers, including farms, test sites, or operational environments. - Ability to communicate effectively with hands-on operators as well as enterprise and executive stakeholders. - Strong listening skills and a structured approach to capturing and synthesizing customer feedback. - Experience supporting technical demos or pilots in collaboration with engineering or field teams. - Organized and detail-oriented, with the ability to manage multiple accounts and field activities simultaneously. - Data-driven mindset with experience tracking opportunities, feedback, and outcomes. - Willingness to travel up to 50% of the time, with extended time on customer sites as needed. - Proficiency with Google Workspace, PowerPoint, Slack, CRM systems (HubSpot), and modern sales tools. ### What Makes You a Strong Candidate - You enjoy being in the field and learning directly from customers. - You are curious, observant, and ask thoughtful questions to uncover real customer needs. - You take pride in being a strong advocate for the customer internally. - You are comfortable operating in ambiguous, fast-moving environments. - You are passionate about automation, Physical AI, and improving how agricultural work gets done. - You balance customer empathy with accountability to revenue and business outcomes.