Strategic Account Manager

### **About SnapLogic** SnapLogic powers the agentic enterprise. The company's Agentic Integration and Applied AI Platform serves as the AI operational layer for the enterprise, securely connecting applications, data, APIs and AI agents across cloud, on-premise and hybrid environments. With trusted orchestration, governance and enterprise-grade control, SnapLogic helps organizations accelerate business value and scale AI with confidence. Unlike legacy tools, SnapLogic is built for the AI era and trusted by global enterprises, including AstraZeneca, Adobe, Verizon, and Sony, to modernize operations and power the next generation of enterprise AI. **Join the Agentic Integration movement at** [****](http://snaplogic.com/)**.** ### The Role: The Strategic Account Manager is a high-impact, commercial sales and relationship role that requires exceptional tact, technical credibility, and long-term strategic vision. This role demands a balanced "hybrid" skillset: 70% of your focus will be dedicated to retaining, defending, and massively expanding SnapLogic’s footprint within existing strategic accounts, while 30% will focus on hunting and closing net-new enterprise logos. The successful candidate has a proven history of both protecting net revenue retention (NRR) and driving net-new business. You have mastered the art of navigating through complex organizations, managing multi-threaded stakeholders, and establishing trusted advisory partnerships with the C-Suite. A successful candidate will have demonstrated success in driving measurable product adoption, customer health, and strategic "land and expand" enterprise software sales. ### What You'll Do: - Maximize Existing Accounts (70% Focus): Serve as the primary commercial owner for a dedicated portfolio of SnapLogic’s highest-value strategic enterprise accounts. Secure long-term renewals, defend against competition, and aggressively drive "land and expand" revenue by uncovering new business units, use cases, and departments for cross-sell and upsell opportunities. - Hunt Net-New Logos (30% Focus): Conduct targeted outbound prospecting into assigned greenfield accounts in your territory. Secure meaningful conversations with key decision-makers and navigate net-new enterprise sales cycles from initial discovery to close. - Build a Regional Territory Strategy: Develop and present a comprehensive 90-day account and territory plan, detailing stakeholder maps, risk mitigation strategies, whitespace expansion paths, and a regional sales plan for net-new targets. - Navigate the C-Suite: Develop and manage key relationships across the entire enterprise grid—from technical individual contributors and developers to CIOs, CTOs, and Chief Data Officers. - Partner with Customer Success: Collaborate closely with Customer Success Managers and Solutions Architects to ensure deep product adoption in existing accounts, track ROI metrics, and ensure customers are highly referenceable. - Practice Operational Discipline: Drive smooth, predictable commercial operations by managing timely renewals and maintaining immaculate pipeline and activity tracking within Salesforce. ### What We're Looking For: - 10+ years of experience in Strategic Account Management, Enterprise Sales, or Relationship Management selling solutions into IT technology. - Proven track record of consistently meeting or exceeding both net revenue retention (NRR) expansion quotas and net-new business quotas. - Comfort navigating a hybrid quota structure (split between account growth/renewals and net-new ARR acquisition). - Both SaaS and on-premise enterprise software experience are a MUST. - Deep technical familiarity with SaaS integration, APIs, data pipelines, or enterprise application ecosystems. - Demonstrated success managing complex commercial cycles, from negotiating multi-year enterprise renewals to closing high-value expansion agreements and net-new contracts. - A polished executive presence and poise that exudes credibility, with strong negotiation and conflict-resolution skills. - A solution-oriented, proactive thinker who thrives on turning complex technical or political roadblocks into commercial opportunities. - Bachelor's Degree required. - Experience working in a start-up or scale-up environment strongly preferred.