Strategic Account Manager

Job description

Our mission is to Profoundly change the standard of care by creating a tomorrow where clinicians can confidently ablate tissue with precision; a tomorrow where patients have access to safe and effective treatment options, so they can quickly return to their daily lives. Changing the standard of care is part of our fabric. We are a group of energetic, problem-solvers focused on innovation and looking to change the world. We are changing the paradigm for treating diseases such as prostate cancer by using real-time MR Imaging, thermal ultrasound and close-loop temperature feedback control, to gently ablate the diseased tissue with minimal side effects. If you share our values and want to work in a collaborative results-focused culture and want to make a profound impact in healthcare and your career, here is your chance. General Accountabilities The Strategic Program Manager will support fully-cycle planning, execution, and optimization of TULSA-PRO® programs across clinical and operational workflows. This role will support program implementation, clinical adoption, and account management responsibilities to ensure successful deployment, utilization, and growth of TULSA-PRO® systems within partner hospitals and clinics. The Strategic Account Manager foster relationships with healthcare providers, and external stakeholders, delivering exceptional patient outcomes while driving business objectives. Duties & Responsibilities Support the lifecycle of TULSA-PRO® implementation at clinical sites, including installation, workflow integration, and ongoing program optimization. Build and maintain strong relationships with physicians, hospital administrators, and clinical staff to drive utilization and adoption. Act as point person for hospitals and clinical teams, ensuring alignment with program goals, timelines, and compliance standards. Execute account-specific strategies to grow program awareness and procedural volume. Coordinate cross-functional teams (clinical, engineering, marketing, regulatory) to meet project milestones and deliverables. Assist with physician and staff training programs to ensure proficiency and adoption of TULSA-PRO® technology. Track and report on program performance, including clinical outcomes, utilization metrics, and financial performance. Ensure adherence to regulatory requirements, design controls, and internal SOPs. Represent TULSA-PRO® at marketing events, executive meetings, and presentations to demonstrate value propositions and support hospital system approval. Identify opportunities for system upgrades, additional installations, and service expansions. Education Minimum Bachelor’s degree or equivalent experience required. Key Attributes Minimum 3 - 5 years of experience in healthcare program management, capital equipment sales, or clinical account management. Strong knowledge of hospital operations, clinical workflows, and healthcare technology adoption. Proven ability to build relationships with physicians, administrators, and cross-functional teams. Excellent communication, presentation, and problem-solving skills. Ability to travel up to 50%, dependent on account and site distribution. PMP certification or equivalent is an asset. Experience with Class II/III medical devices and controlled product development processes preferred Familiarity with urology or oncology clinical environments preferred. Proficiency in MS Project, ERP systems, and CRM tools. Demonstrated success in solution-selling and strategic account management. We thank you for your interest in Profound Medical. Please note only candidates that are short-listed will be contacted. We strive to promote diversity and equal opportunity in the workplace and encourage applications from all qualified individuals, including those with disabilities. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require. #LI-Remote