Strategic Account Manager for a Transmission System Operator (f/m/d)

Job description

Location: Zaventem, Flemish Brabant, Belgium Job ID: R0135750 Date Posted: 2026-07-13 Company Name: Hitachi Energy Belgium N.V. Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remote: No Job Description: The opportunity Location: Zaventem, Belgium and/or Rotterdam, Netherlands Reporting Line: Reporting directly to the Sales Manager Benelux We are looking for a driven and customer-focused Strategic Account Manager to strengthen our commercial team in the Benelux region. In this role, you will be responsible for developing and managing strategic customer relationships, driving profitable growth, and positioning our solutions across the Energy & Utilities value chain, including Transmission System Operators (TSOs), renewable energy, battery energy storage systems (BESS), data centers, industrial clusters (ports, petrochemical, chemical and steel), and EPC contractors supporting critical grid infrastructure projects. You will act as the main point of contact for the selected key account, ensuring a coordinated and high-value approach across our organization. Working closely with the Sales Manager Benelux and cross-functional teams, you will play a critical role in shaping account strategies and delivering sustainable business growth. This position offers a dynamic and international environment at the heart of the energy transition, where your impact on customer success and business development will be highly visible. How you'll make an impact Own and develop strategic customer relationships Act as the primary interface for key accounts, building long-term partnerships, understanding customer strategies, and positioning our offerings to support their business objectives. Drive account growth and commercial performance Develop and implement structured account plans, identify new business opportunities, and ensure consistent growth in order intake, profitability, and customer satisfaction. Deliver a coordinated and value-driven sales approach Orchestrate internal stakeholders across business units, engineering, service, and tendering teams to provide integrated and competitive solutions aligned with customer needs. Manage complex sales cycles and opportunities Lead commercial discussions, proposals, and negotiations, ensuring alignment with customer expectations while meeting business targets on volume, margin, and risk. Leverage market insights and strengthen positioning Monitor customer developments, market trends, competitor activity, and regulatory changes to identify opportunities and anticipate customer needs. Ensure disciplined execution and customer excellence Drive effective use of CRM tools, pipeline management, and forecasting. Ensure high-quality delivery, customer satisfaction, and continuous improvement of the overall customer experience. Your background University degree in Engineering, Business, or a related field Minimum 7 years of experience in Key Account Management, Sales, or Business Development within an industrial, technical, or project-driven environment Proven experience managing complex customer relationships and sales cycles, ideally in sectors such as Energy, Renewables, T&D, Industry, EPC, Pharma, Data Centers Strong ability to develop strategic account plans and deliver measurable business growth Experience working in a matrix and international organization, coordinating multiple stakeholders Solid commercial acumen, including negotiation, value-based selling, and contract management Customer-oriented mindset with strong communication, influencing, and relationship-building skills Structured, proactive, and results-driven approach Fluency in French and English; Dutch is an asset Willingness to travel across Belgium and the Netherlands More about us The opportunity to play a key leadership role in the energy transition, contributing to solutions that support a more sustainable, flexible and secure energy system The space to shape regional strategy and have a direct impact on business growth A broad and visible scope across multiple strategic market segments A collaborative international environment with room for initiative, ownership, and development The chance to lead a strong local team and contribute to long-term customer value creation A competitive total reward package including an attractive annual bonus opportunity aligned with business performance, at least 32 days of holiday, and a wide range of attractive extra-legal benefits Modern and flexible working arrangements, supported by a contemporary homeworking policy, allowing employees to balance on-site collaboration with effective remote work At Hitachi Energy, we are committed to creating a workplace where people feel valued, empowered and supported. We are a purpose-driven environment where sustainability, wellbeing and business performance are closely connected. We value people who combine commercial drive with collaboration, customer focus, and integrity. If you are motivated by building markets, developing people, and creating sustainable growth in a complex and evolving business environment, we would be pleased to hear from you. Apply now and join us in shaping the future of our Benelux business! Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.