Strategic Account Manager - Life Science

Job description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description Role Purpose The Strategic Account Manager represents Rockwell Automation's full portfolio to key customers within the Life Science industry, one of our most critical and high-growth segments. You will deepen executive‑level partnerships, orchestrate global coordination, and expand Rockwell Automation's footprint across customers' global operations. You will serve as the primary point of contact, connecting Life Science customers with Rockwell Automation's global business units , divisions, and regional teams to deliver integrated and strategic solutions. Reporting Line You will report to End -user Sales Manager, Consumer Industry. Position Summary Represent the full Rockwell Automation portfolio, including control, information, software, and services, with a deep understanding of Life Science customers' business models and operational priorities. Continuously build industry-specific expertise to address evolving customer needs. Build senior/executive-level relationships across key Life Science customers and their global sites. Clearly communicate Rockwell Automation's value proposition in alignment with customers' digital transformation, manufacturing excellence, and growth strategies. Achieve business growth by coordinating teams within Rockwell Automation and partnering closely with customer stakeholders . Collaborate with Sales Management to ensure consistent execution and a unified customer experience. Develop trust-based, strategic relationships with key customer sponsors. Translate these relationships into multi-year account plans that expand Rockwell Automation's presence across global Life Science operations. Prioritize and pursue opportunities across the Life Science portfolio, aligning Rockwell Automation resources to maximize business impact and long-term value creation. Ensure effective collaboration between customers and Rockwell Automation's product groups, industry teams, and regional sales organizations to enable access to the right expertise and ensure technical alignment . Engage with customers' engineering, manufacturing, quality, and project teams, providing early input on automation, digital, and information architectures while shaping solutions aligned with regulatory and operational requirements. Drive new growth opportunities that support long-term, mutually beneficial partnerships within the Life Science industry. Lead annual account planning activities, aligning internal teams across regions and defining customer- specific strategies, priorities , and measurable outcomes. Champion Rockwell Automation's presence across key Life Sciences customers globally, ensuring engagement and execution across sites and regions. Travel as required to engage with customers, support strategic initiatives , and align internal stakeholders globally. Capture and share success stories and best practices to highlight value delivered, innovation, and industry leadership. Serve as a role model for consultative enterprise-level selling, mentoring peers and contributing to a high-performance sales culture. Ensure compliance with all Rockwell Automation policies and applicable industry regulations, including standards on Business Conduct, Intellectual Property, Information Protection, quality, and environment. Use CRM tools to manage opportunities, maintain accurate pipeline visibility, and record customer insights. Develop a strategic account plan aligned with Life Sciences customers' global footprint and long-term priorities. The Essentials - You Will Have : Bachelor's degree in Engineering or a related technical discipline. 7-12 years of experience in technical sales or account management experience in the Life Sciences industry. Demonstrated experience selling control, information, and automation solutions within the Life Sciences industry or similarly complex, regulated manufacturing environments . Engage and influence senior and executive stakeholders within Life Sciences organizations and present enterprise-level solutions aligned to strategic goals. What We Offer : Our benefits package includes, Comprehensive mindfulness programs with a premium membership to Calm Company volunteer and donation matching program – This program matches your volunteer hours or personal cash donations to an eligible charity with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development ... and other local benefits! This summary outlines the primary responsibilities of the Strategic Account Manager - Life Science role but may not include the full scope of tasks. At Rockwell Automation, we dedicate ourselves to establishing a diverse, equitable and inclusive work environment where we enable and inspire all employees to experience trust and belonging, making an impact. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.