Strategic Account Manager - London

Job description

**Shape the future of search.** **About BrightEdge** BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance. What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career. **About the Role** We’re hiring a Strategic Account Manager to own and grow a portfolio of enterprise customers. In this role, you’ll serve as a trusted advisor to senior marketing leaders, ensuring BrightEdge delivers ongoing, quantifiable value and remains a critical part of their digital strategy. This is a quota-carrying role for someone who thrives in executive conversations, understands how to prove ROI, and takes pride in retaining and expanding long-term customer relationships. ### How you'll spend your time: - **Account Ownership:** Manage a portfolio of enterprise and mid-market BrightEdge customers, serving as the primary commercial contact. - **Executive Engagement:** Build relationships with VP- and C-level marketing leaders to demonstrate value, align on goals, and secure renewals. - **Revenue Growth:** Drive renewals, upsells, and account expansion through strategic planning, multi-threading, and opportunity development. - **Value Storytelling:** Translate BrightEdge performance data into compelling presentations that demonstrate ROI and business impact. - **Cross-Functional Collaboration:** Partner with Customer Success Managers to drive adoption, account health, and long-term growth. - **Quota Attainment:** Forecast and close against monthly retention and expansion targets. - **Strategic Customer Relationships:** Engage directly with senior marketing executives at leading enterprise and mid-market organizations. - **Growth Mindset:** Identify and capture expansion opportunities by uncovering new use cases, stakeholders, and business needs within existing accounts. ### What you’ll bring: ### - **Sales Experience:** 1–2 years in a quota-carrying SaaS Account Management or New Business role; MarTech experience preferred. - **Revenue Performance:** Proven success meeting or exceeding targets tied to MRR, renewals, or expansion. - **Executive Presence:** Ability to lead strategic conversations and influence senior-level stakeholders. - **Presentation Skills:** Strong storytelling and data-driven communication skills to demonstrate business value. - **Sales Process & CRM:** Experience managing end-to-end sales cycles; Salesforce preferred. - **Communication & Organization:** Excellent written and verbal communication, time management, and organizational skills. - **Education:** Bachelor’s degree required. ### Benefits: - Competitive salary and bonus - Comprehensive benefits (including BUPA healthcare) - Fully stocked kitchens - Social events - Opportunity to expand your experience and knowledge - Smart and fun colleagues - Central London location (Labs Holborn) - Working in a fast-paced environment where you can make a difference