Strategic Alliance Manager

Job description

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick. **About us** Insider One is the **#1 platform** that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and **become unstoppable.** Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered **by 1,500+ team members representing 50+ nationalities across 30+ offices**. With AI at its core and an integrated Customer Data Platform (CDP), **Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels**, including WhatsApp, SMS, Email, Web, App, and Site Search. We recently raised one of the largest funding rounds in the industry, **a $500M Series E led by General Atlantic**. We are backed by top-notch investors, including **Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst**, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on. Insider One was congratulated for becoming one of the only **woman-founded, women-led B2B SaaS unicorns** in the world. Loved by customers, recognized by analysts, **we are the only vendor recognized as the #1 leader** in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — [see for yourself](https://www.gartner.com/reviews/market/multichannel-marketing-hubs/compare/product/braze-customer-engagement-platform-vs-insider-vs-salesforce-cloud). We consistently outperform and continue our leadership, and [the results speak for themselves](https://insiderone.com/insider-migration/). From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the **most socially progressive technology communities** in the world. Through our social responsibility initiatives like *100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables*, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM. Behind all these achievements is **an exceptionally talented, visionary team of overachievers** that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading. **What this role is about** Insider One’s AWS and Meta Alliance Manager will drive Insider One’s growth through AWS & Meta by performing day-to-day Alliance Management activities to ensure Insider One is on track to meet and exceed the annual business plans with both of these strategic partners. You will work cross-functionally across product, marketing, sales and partnership teams, to help in the execution of go-to-market strategies and programs to continue to elevate Insider One’s position with Meta & AWS. This role requires a thorough understanding of Insider One’s product capabilities, sales processes and Insider One’s joint value proposition with AWS & Meta to drive mutual growth. The ideal candidate enjoys new challenges that test their organizational, interpersonal, and leadership skills. They flourish in a team environment and work enthusiastically with colleagues outside the immediate team to achieve organizational goals. ### What You Will Do - Co-own joint global business plans (including Sales & Marketing plans) with your counterparts at the partners - Collaborate with the partner PDMs from AWS and Meta on GTM planning & track progress to plan - Drive AWS marketplace adoption across all the regions within Insider One - Be accountable for updating Insider One listing and partner directory - Be accountable for AWS FTR (Functional Technical Reviews) and collaborate with Insider One DevOps team for on-time completion - Be accountable for maintaining Meta BSP Premier Tier pre-requisites - Keep deal registrations up to date on both AWS and Meta portal particularly for larger deals - Manage partner program certification questionnaires by collaborating with (seeking inputs) relevant teams (e.g., security, product, sales, solution consulting & sales enablement teams) - Collaborate with Insider One regional partnership & sales teams to drive strategic growth initiatives with Meta and AWS globally - Collaborate with Insider One Regional Field Marketers to engage with AWS & Meta to plan for joint activation at key industry events & trade shows (including but not limited to, NRF, Shoptalk, etc.) - Collaborate with the partners to get Insider One invited to key events hosted by AWS and Meta globally - Collaborate with Insider One Product, Sales and Partnership teams to maintain training & certification compliance for both AWS and Meta partnerships - Leverage AWS & Meta to increase Insider One’s brand awareness globally - Ensure all the adjacent organizations within Insider One (Product, Sales, Marketing, Solution Consulting & Customer Success teams) are continually kept informed of progress to plan ### What You Will Need - BS/BA degree required - Max 4 years of experience in Customer Engagement platforms preferred - Deep familiarity with joint value proposition of Insider One partnering with AWS (for Cloud Hyperscale) and Meta (for Business Messaging) - High analytical skills and ability to quickly understand complex issues and develop/apply simplifying frameworks to facilitate broader organizational understanding, decision-making and action. - Ability to establish clear targets with the partners and develop plans and objectives to achieve those targets - Output oriented with very strong ability to personally create high quality, customer-facing content including presentations and datasheets - Excellent project management skills; able to effectively manage multiple ongoing projects to meet deadlines - Experience with B2B SaaS (Software as a Service) business model - Experience in marketing technology space preferred but not required - Alliance management experience ### What We Offer - Enjoy a monthly meal allowance designed to enhance your daily routine - Access comprehensive private health insurance. - Find your people with yoga classes, running and cycling clubs, and nutrition workshops. - Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, Neoskola, and CloudGuru. - Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills. - Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together. - Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build. - Help build the team you want to work with and enjoy rewarding referral bonuses. - Opportunities to give back to your community through volunteering and purpose-driven social impact projects. - From global retreats to team-building activities, expect year-round events that turn into lifelong memories.