Strategic Business Development Manager

Job description

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together! **What We Do…** We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply. We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between. And today, we’re the world’s leading open hotel commerce platform, supporting 56,000 hotels in 150+ countries - with over 140 million reservations processed by SiteMinder’s technology every year. ## About the Strategic Business Development Manager We are looking for a high-performing Strategic Business Development Manager with a strong focus on new business development across large hotel groups and enterprise hospitality brands. This role is focused on acquiring new customers, building pipeline from scratch, and expanding strategic accounts within complex, multi-stakeholder environments. You will work closely with cross-functional teams to deliver solutions that create value across the hotel technology ecosystem. **What you'll do...** - Prospect, source, and close new enterprise accounts within the hospitality space. - Build pipeline from scratch through outbound outreach, strategic account mapping, and multi-threaded engagement. - Manage long and complex sales cycles involving VP- and C-level stakeholders. - Support upsell and expansion opportunities within large hotel groups, management companies, and enterprise chains. - Develop strategic account plans and tailored engagement strategies. - Collaborate cross-functionally with internal teams to deliver solutions and close deals. - Maintain disciplined pipeline management and accurate forecasting within CRM (Salesforce preferred). - Deliver impactful presentations and communicate value at the executive level. **What you have...** - Extensive enterprise SaaS sales experience with a proven track record of new business acquisition. - Strong experience prospecting, sourcing, and closing new enterprise accounts. - Ability to build pipeline from scratch using outbound strategies and multi-threaded engagement. - Solid understanding of hotel distribution (channel management, PMS/CRS connectivity, rate management, e-commerce). - Experience supporting upsell and expansion within enterprise organizations. - Proven ability to manage complex, long sales cycles and engage VP- and C-level stakeholders. - Strong pipeline management and forecasting skills using CRM tools (Salesforce preferred). - High ownership mindset with the ability to manage your priorities effectively while collaborating across teams in a fast-paced environment. - Exceptional communication and executive-level presentation skills - Direct experience in hospitality, travel tech, or hotel distribution (e.g., OTAs, PMS, channel managers, revenue management systems) - **Mandatory** - Background in value-based or consultative selling methodologies (preferred) - Experience working with global teams across time zones (preferred) - Understanding of integration ecosystems (PMS, CRS, RMS, booking engines, payments) - **Mandatory** - Existing network within hospitality partners is a strong advantage - Spanish language skills (a plus) **Our Perks & Benefits…** - Remote role from Arizona state - Equity packages for you to be a part of the SiteMinder journey - Mental health and well-being initiatives - Generous parental (including secondary) leave policy - Paid birthday, study and volunteering leave every year - Sponsored social clubs, team events, and celebrations - Employee Resource Groups (ERG) to help you connect and get involved - Investment in your personal growth offering training for your advancement Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.