Strategic Development Senior Manager

Job description

**About PayJoy** PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth. **This role** Join PayJoy and help bring financial inclusion to the next billion people worldwide. You'll work alongside a team of high performers drawn from top MBA schools and ex-MBB backgrounds. The role oversees the day-to-day planning, execution, and strategic development of PayJoy's most important commercial projects across the country—including managing project scope, timelines, and deliverables; coordinating stakeholders across all levels of our partners' organization structure; driving cross-functional execution of marketing efforts; and steering sales initiatives to hit project milestones and targets. ### Responsibilities - Own and drive the end-to-end commercial strategy for national expansion, setting the direction for high-level growth plans and commercial priorities across all project workstreams and P&L outcomes. - Define the success framework for the business—establishing the core benchmarks and KPIs that translate market and industry trends into measurable commercial results and revenue growth. - Lead full-lifecycle flagship initiatives from strategy through delivery, directing cross-functional teams, governing data and performance review, and owning the reporting narrative to senior leadership. - Lead, coach, and develop a high-performing team, setting clear goals and building the capability needed to consistently exceed commercial targets. - Build, govern, and grow the most strategic internal and external relationships nationally—managing a portfolio of partners/vendors—while anticipating and mitigating risks to safeguard mission-critical goals. - Represent the business and its performance to regional and global leadership, influencing senior stakeholders and shaping strategic decisions at the group level. ### Requirements - Bachelor's degree in business, marketing, or a related field from a reputable university (UI, ITB, UGM, or overseas). - 8+ years of experience growing and retaining key accounts while leading a team to consistently exceed revenue targets. - Having experience in working with Major Chinese smartphone OEMs in Indonesia is preferred - Demonstrated previous experience in leading and managing an effective sales team, fostering a high-performance culture, and driving team engagement. - Expertise in business and marketing strategies, with an exceptional understanding of the local markets trends and industry knowledge. - Excellent communication and negotiation abilities. - High proficiency in analyzing data to inform decision-making processes, identify trends, and drive strategic initiative. - Understanding of market trends and basic industry knowledge - Customer-centric approach with a track record of building and maintaining strong client relationships. - Exceptional ability to handle pressure from internal and external stakeholders while maintaining a positive and solution-oriented attitude. ### Benefits - 100% Company Funded : Private Health Insurance for employee and immediate family - 20 days vacation - Phone finance, Headphone, home office equipment and wellness perks. - $2,000 USD annual Co-working Travel perk - $2,000 USD annual Professional Development perk - Catered Lunch