Strategic Digital Transport Control Tower Manager

Job description

Ready to lead the growth and transformation of a market-leading digital transport platform, shaping its commercial strategy, product roadmap, and adoption across a major logistics network? Excited by the opportunity to build a high-performing team, drive innovation through system integration and automation, and deliver measurable operational and commercial results for customers and suppliers alike? Join our EyeQ Network as Strategic Digital Transport Control Tower Manager ! This is a pivotal leadership opportunity to drive the success of our EyeQ marketplace for our GXO Group, building engagement with suppliers to build our network . Reporting to the Head of Planning & Subcontracting, you’ll lead a team of three and will be accountable for marketplace deployment, haulier onboarding, compliance, API integration, product development, and commercial performance . This is a full time, permanent opportunity based in our Nottingham site ( NG9 6RY) with travel. Working Monday to Friday 08:00 to 17:00. Pay, benefits and more: We’re looking to offer a salary of up to £68,000 per annum , and 25 days annual leave (plus bank holidays). Your benefits package includes a company car OR car allowance to the value of £6,000 PA, private medical insurance, a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts. What you’ll do on a typical day: Lead the continued growth and adoption of the EyeQ Marketplace platform, transitioning subcontract spend onto the system while delivering growth and performance targets Own haulier onboarding, supplier integration, and API connectivity, ensuring operational readiness, compliance, and seamless platform engagement Drive product development, platform enhancements, and digital integration initiatives, aligning operational needs with customer and commercial objectives Manage commercial performance through pricing strategy, revenue growth, KPI ownership, operational governance, and continuous process improvement Build strong relationships with customers, suppliers, and internal stakeholders while leading and developing a high-performing team across onboarding, support, and analytics functions What you need to succeed at GXO: Proven leadership within transport, logistics, control tower, or digital platform operations, with strong knowledge of UK haulage networks and subcontracting Commercially astute with experience in pricing strategies, revenue and margin management, digital freight marketplaces, and driving large-scale platform adoption Strong stakeholder management and communication skills, able to influence and collaborate effectively across operations, commercial, IT/product teams, customers, and suppliers Data-driven and technology-focused, with experience using TMS platforms (ideally Ortec), reporting tools such as Power BI, and exposure to API integrations, system implementation, and project delivery Strategic, resilient, and action-oriented leader who develops high-performing teams, drives continuous improvement, and thrives in fast-paced, evolving digital environments We engineer faster, smarter, leaner supply chains. #LI-AG1 GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.