Strategic Partnerships Operations Lead

Job description

The Strategic Partnerships Operations Lead will take the lead in identifying, developing, and managing relationships with law firms across California and beyond. This individual will serve as the primary point of contact for referral partnerships, negotiating case-sharing agreements and ensuring alignment with DK Law’s standards of quality, ethics, and client care. This is a hands-on, relationship-driven role that combines business development, negotiation, and operational understanding. You’ll be both in the field and in our Costa Mesa HQ, representing the firm with professionalism, confidence, and a deep understanding of the personal injury workflow. What You Will Do Identify and engage law firms suitable for referral partnerships Negotiate referral contracts and case-sharing agreements with clear fee structures and performance standards Represent DK Law in meetings, networking events, and industry functions to expand referral pipelines Maintain ongoing communication with partner firms to ensure quality and compliance on shared cases Collaborate with internal leadership to determine case types and volumes appropriate for referral Track, report, and manage referral performance metrics and contract details Build long-term relationships rooted in trust, professionalism, and mutual success Work closely with the Operations, Intake, and Legal teams to ensure seamless case handoffs Role may include other relevant duties as assigned. What We’re Looking For 3–5 years of experience in business development, partnerships, or client relations—preferably in a law firm or legal services environment Knowledge of personal injury workflows and terminology (strongly preferred) Proven negotiation and contract-management skills Excellent communication and interpersonal abilities; able to influence with professionalism and tact Highly organized and able to manage multiple relationships and agreements at once Comfortable working both in-office and in the field (approximately 50/50 split) Self-motivated, persuasive, and driven to build lasting partnerships Ideal Candidate Strengths Professional, confident, and articulate in communication Strong closer with high emotional intelligence Strategic thinker who can balance business growth with ethical standards Skilled at navigating law firm dynamics and adapting to various communication styles Compensation This is a full-time, exempt position with a base salary range of $80,000–$90,000, commensurate with experience. Additional performance-based incentives may be available based on referral outcomes and firm growth metrics. Benefits This is a full-time, in-office position based at our Costa Mesa HQ, with frequent field meetings throughout Southern California. We’re proud to offer top-tier benefits and a work culture that supports your growth: Firm-paid medical, dental, vision, and life insurance after 60 days 401(k) with 3% company match after 1 year 2 weeks of PTO after 90 days Access to our state-of-the-art on-site gym Career pathing and development opportunities A passionate, driven team that actually enjoys working together Schedule Monday – Friday 8-hour shift Primarily in-office with regular off-site meetings Ready to Apply? If you’re looking for a workplace where you’re valued, supported, and given the tools to succeed, apply now and take the first step toward building your career with DK Law. Equal Opportunity Employer Statement The Company is an equal opportunity employer and considers all qualified applicants without regard to any characteristic protected under applicable federal, state, and/or local law or ordinance, including, without limitation, race, color, religion, creed, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding or related medical conditions, marital status, registered domestic partner status, family-care status, veteran status, military status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, or sexual orientation. Closing Statement We’re excited to grow our team and are handling all hiring in-house. To be considered for this position, please apply directly through Indeed, LinkedIn, or our official company website. All updates, contact, or communication should come straight from our internal recruiting team. At DK Law, we don’t just represent our clients. We stand with them, all the way. We’re modern injury and accident attorneys who go all the way for every client, from every background. At the heart of our work is a simple but powerful belief: every client’s experience matters, and we honor it as if it were our own. From the very first call to the final resolution, we approach every case with the mindset that it’s going the distance. That same mindset fuels our workplace culture. We’re a team of purpose-driven professionals who care deeply, move fast, and never lose sight of the human side of what we do. If you're passionate about making an impact, growing with a team that values excellence and empathy, and being part of something bigger, we’d love to meet you.