Strategic Projects Lead

Job description

ABOUT US Medical data exchange is one of the biggest unsolved problems in US healthcare. If you've spent any real time in the healthcare system, you've felt it, and it only gets worse the sicker and older you get. Metriport exists to fix that. We connect to the data sources the healthcare providers of tomorrow need, take raw data that's unusable in its source form, and turn it into a single clean format that care teams, and their agents, actually use to improve outcomes. Record retrieval across thousands of legacy systems and antiquated data pipes that used to take weeks now takes seconds. Clinicians walk into appointments with the full patient picture already in hand, and that speed can mean spotting a condition early enough to actually treat it. We're not a healthcare company. We're a technology company that happens to operate in healthcare, and we build every layer ourselves: acquisition, transform, and insight. Legacy EHRs were built to get providers paid, not to serve the clinical experience. We're building what should have existed instead: the system of record for all of US healthcare. We started in data exchange. Today we compete with the largest data platforms in the space. Tomorrow we will be the infrastructure layer healthcare runs on. We've found product-market fit (multi-million dollar ARR, 100+ customers including Amazon One Medical, Circle Medical, Color Health, and Strive Health) and we're backed by top-tier VCs with years of runway ahead of us. If you’ve had a good healthcare experience in the past few years, there’s a good chance Metriport was behind it. That’s the version of healthcare we want people to not just expect, but demand. Join us and build the future. About You We're a small, high-output team, mostly former founders including YC alumni, and we operate with real autonomy and almost no bureaucracy. We hire on competence, not pedigree. Leaders are in the office six days a week, and we generally expect the team to be available six days a week too. Not because we count hours, but because there's always more wood to chop when revolutionizing how tomorrow’s healthcare providers deliver care to their patients today. We trust our team to take the time off they need and we've never said no to a time off request. You have an entrepreneurial mindset and a strong sense of ownership. You don't wait to be told what's broken. Instead, you believe you can figure out any problem that lands in your lap even outside your exact domain. When someone scopes something for three weeks, you ask why it can't be done in three days, and you also know the difference between shipping a fast v0 and cutting a corner that comes back to bite you. You walk the tightrope between craft and speed without falling off either side. THE ROLE As the Strategic Projects Lead, you will be tasked with owning multiple, long term healthcare projects that drive the business forward and will directly impact the experience of our customers. These projects will primarily focus on Metriport’s role in the broader healthcare interoperability landscape. You will navigate the legal, technical, and compliance frameworks that define the present and future of US health data exchange and ensure Metriport is positioned to support our customers’ needs. You will be a highly collaborative individual contributor who identifies internal needs that can be solved via partnerships efforts. This team member will ruthlessly execute on strategic efforts at hand – ensuring high level alignment, coordination, and owning tactical steps. You'll be held accountable for achieving measurable results that enable our organization and customers to provide better care to their patients. YOU’LL BE RESPONSIBLE FOR: - Project Leadership: Leading end-to-end execution of internal and external projects that require attention to detail and consideration of both national and state requirements. - Ruthless Prioritization: You can identify the most important item to focus resources on. You constantly ensure the most important task at hand is on track and that your priorities are aligned with the company’s needs. - Consensus Building: You can play up to the leadership level, identifying different stakeholders, their incentives, and how to ensure Metriport can accomplish its goals within existing constraints. - Forward Thinking: You think and see five steps ahead, identifying future blockers and ensuring they don’t exist when they would become problematic. - Problem Solving: Ability to work through hard problems with many constraints, using sound judgment to assess risks and lay out arguments in well-structured, data-informed narratives. - Applying Product Knowledge to Projects: Translating an understanding of our product (technical and non-technical components) into requirements and considerations within our strategic projects. REQUIREMENTS - Project Ownership: 3+ years of project management, business operations, or MBB consulting experience. - Healthcare Domain: 3+ years of experience within healthcare interoperability. - Organization: You turn chaos into concise clarity through incredible organization that keeps you, internal stakeholders, and external stakeholders on schedule. Missed deadlines keep you up at night. - Regulatory & Governance Fluency: Familiar with working in regulated industries and on projects that have significant governance requirements. - Autonomy: Comfortable taking an ambiguous objective, breaking it down to ensure alignment, identifying the most efficient way to accomplish it, and executing. - Peripheral Skills: You know enough about topics such as finance, data, compliance, and engineering to ask thoughtful questions and loop in the appropriate stakeholders when relevant. - Location: Based in San Francisco (or willing to relocate) to work from our South Beach office. - The "Metriport" Mindset: Low ego, high ownership. You are someone who asks "Why can't this be done in 3 days?" instead of 3 weeks. BENEFITS - Equity: Competitive equity + compensation package 🚀 - Healthcare: Full family Platinum health insurance, dental, and vision coverage 🦷 - Retirement: 401(k) retirement plan + matching 💰 - Flexibility: Flexible work from home or in-office 🏢 - Food: Healthy lunches complimentary when in-office (and breakfast + dinners as needed) 🍏 - Team: Quarterly company off-sites with the team ⛷️ - Gear: MacBook provided by us 💻 - PTO: Unlimited PTO (we work hard, but trust you to take the time you need to be at your best) 🧘‍♂️ Metriport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.