Strategy and Performance Manager (Logistics)

Job description

We are looking for a highly analytical and strategic Logistics Strategy and Performance Manager to drive business performance and operational excellence across our logistics function. In this role, you will own the governance of key business priorities, including OKRs, KPIs, and strategic initiatives across multiple markets. You will partner closely with cross-functional and regional stakeholders to monitor performance, identify improvement opportunities, and drive accountability through data-driven insights and structured execution. You will also lead executive performance reporting, business reviews, and PMO governance for key logistics initiatives, including critical peak periods, ensuring alignment and successful delivery across the region. Responsibilities Performance Governance & OKR Management Own the governance of logistics performance across regional markets, ensuring alignment with strategic priorities through effective OKR and KPI management. Drive the planning, tracking and reporting of functional OKRs and KPIs, providing visibility into performance, risks and progress. Partner with regional and local stakeholders to review performance, identify root causes of underperformance, and drive corrective actions. Monitor strategic initiatives, proactively managing risks, dependencies and execution to ensure successful delivery. Business Operations & Performance Partner with cross-functional teams including Operations, Product, Finance and Commercial to drive the execution of strategic initiatives. Translate business priorities into measurable outcomes, using data-driven insights to improve operational performance, efficiency and scalability. Support strategic planning, business reviews and regional initiatives that enhance logistics performance across markets. Executive Communication & Stakeholder Management Prepare executive presentations, performance reports and business reviews for senior leadership, translating complex data into actionable insights and recommendations. Build strong partnerships across regional and local teams, proactively escalating risks and driving alignment on key priorities. Peak Planning & Operational Readiness Lead PMO governance and cross-functional planning for major logistics peak events (e.g. Ramadan, Eid, New Year's Eve and seasonal demand peaks). Track execution milestones, manage dependencies and ensure operational readiness across regional markets. Conduct post-peak performance reviews, capturing key learnings and driving continuous improvement for future peak operations. Bachelor's degree in Business, Operations, Supply Chain, Economics or a related field. 5+ years of experience in Strategy, Business Operations, Performance Management, PMO, Consulting or Operations Excellence, preferably within technology, e-commerce, logistics or marketplace businesses. Proven experience managing business performance through KPIs, OKRs and governance frameworks. Strong analytical skills with the ability to interpret complex datasets and translate insights into business recommendations. Excellent project and program management skills with experience driving cross-functional initiatives across multiple stakeholders. Outstanding communication and storytelling skills with experience preparing executive-level presentations for senior leadership. Experience working in regional or global organisations is highly preferred. Advanced proficiency in Excel and PowerPoint; experience with data visualization tools Who You Are Strategic thinker with strong business acumen and a data-driven mindset. Comfortable navigating ambiguity and managing multiple priorities simultaneously. Highly organised with exceptional attention to detail and execution discipline. Proactive, resourceful and solutions-oriented, with a bias towards action. Strong relationship builder who can influence and collaborate effectively across all levels of the organisation. Calm under pressure and thrives in high-impact environments, especially during critical business periods. What we offer: A dynamic and challenging work environment. A company committed to developing you personally and professionally. A great working atmosphere with regular company and team events. A vibrant and international team committed to diversity and inclusion. Responsibility from day one in a fast growing and global company. Other benefits include free food, health and dental insurance, and learning and development opportunities! foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017. foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.