Strategy Manager

Job description

About Homeaglow Homeaglow’s mission is to create happy homes. We delight customers and empower cleaning professionals by building the leading platform for home services. Today, we are the world’s largest marketplace for home cleanings. Tomorrow, we’ll be the world’s leading platform for all home services. We are transforming the home services industry by making high-quality home cleanings more accessible, affordable, and transparent for everyone. We connect customers with independent, background-checked cleaning professionals through a modern technology platform that simplifies booking, pricing, and communication. Why Join Homeaglow? A True Startup Environment Join a high-growth, entrepreneurial company where speed, ownership, and impact define the culture. Sustained, Profitable Growth Double-digit year-over-year growth at a nine-figure revenue scale, while serving less than 0.5% of U.S. households — with significant runway ahead. Strong Unit Economics Disciplined focus on LTV/CAC and long-term value creation drives sustainable expansion. Bootstrapped & Focused No liquidation preferences. No distracting investor pressure. Just stable priorities and long-term thinking. Real Economic Impact Over 100,000 cleaning professionals have earned $250M+ through our platform. Average earnings are ~50% higher than traditional hotel housekeeping roles. Vertical Expansion Strategy Significant opportunity to expand into adjacent services and deepen customer relationships. Building a World-Class Team Be part of a professional, high-caliber team scaling a category-defining platform. About the Team The Strategy & Analytics team focuses on systematically improving our customer and service provider experience and increasing the efficiency of our Operations organization, which comprises 500+ contractors across Growth and Customer Care teams. We are the source of truth on analytics and analytical tools. This team is a vehicle to bring in top analytics talent to our business. This role will have high visibility and work with stakeholders in operations, product, and finance. Potential career paths are rising within Strategy & Analytics or moving into a GM-style role owning a P&L in Growth or Care. We are looking for a Strategy Manager to join our Strategy & Analytics team to drive new projects in the Operations organization with a rigorous analytics lens. What you will do: Design and implement experiments to stand up new Operations motions that drive company value, working end-to-end from building playbooks and training agent teams to reporting on statistical significance and ROI. These projects might look like testing the impact of rolling out a new live chat feature or starting a team to contact idle customers or cleaners to re-engage them. In partnership with data analysts, build out KPI reporting for new and existing Operations motions using SQL, Tableau, and Google Sheets/Excel and own weekly reporting to COO and other Homeaglow management. Requirements 1-3 years of experience in a technology or consulting company, and a top-tier university degree in a quantitative field (engineering, business/economics, mathematics, etc). You’re an expert at pulling data in SQL and are comfortable in Excel/Google Sheets. Familiarity with visualization tools like Metabase, Power BI, Looker, Tableau is helpful, but not required as long as you’re willing to learn. You have a natural curiosity to leverage data to solve problems and identify opportunities. You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments. Familiarity with basic statistics and experimental setup. Excellent problem solving and communication skills, and experience driving projects independently. Perks and Benefits Health insurance fully covered by the company. Parental leave . Flexible / unlimited PTO policy. Cleaning membership perk – Free Homeaglow membership with complimentary cleanings. Enjoy up to 2x cleanings a month, capped at $200 USD per cleaning. Equal Opportunity Employer Homeaglow is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are committed to building an inclusive environment for all employees. Accommodations We are happy to provide reasonable accommodations for candidates with disabilities throughout our hiring process. Please let us know if you require any adjustments. Pay Transparency Compensation ranges are available upon request. Final offers are based on experience, skills, and location in accordance with applicable pay transparency laws.