Strategy & Operations

Job description

TL;DR: We’re looking for an exceptionally structured, execution-focused operator to help us scale claims operations. You will work directly with our CEO to bring clarity and efficiency to the systems and processes that drive how insurance claims are handled at scale. This role fast-tracks you into leadership of a core business area: with real ownership and a mandate to build and lead a team on your own. Background: Strala is rebuilding the foundation of the world’s largest industry - insurance. In less than a year, we reached multi seven-figure ARR and are growing 50% MOM. We raised two rounds from Tier 1 funds including Peter Thiel’s Founders Fund, led by the partner who was early in OpenAI, Cognition and Scale AI. Our team comes from institutions like Harvard, Berkeley & Oxford and firms like Optiver, AMD & Palantir (+ICPC, NeurIPS backgrounds). Role requirements: 2+ years in MBB consulting, investment banking, private equity, or top-tier startup in a strategic projects/operations role. Located in or willing to relocate to San Francisco. You'll Thrive If: - You are exceptionally intelligent, hard working and ready to move fast - You are data-driven, structured and have attention to detail - You combine creative, solution-oriented thinking with detail-oriented execution - You get genuinely excited by tackling diverse, complex problems, always bringing structure and clarity - You are great with people - customers, teammates, partners -, build trust quickly and communicate effectively across different stakeholders - You enjoy building bridges between teams such as claims, engineering and sales - You are able to switch context quickly between different high-impact initiatives What the role entails: - You will own special projects and strategic initiatives, working directly with the CEO - Build and formalize claims operations as we scale rapidly (process, hiring, workflows) - Design scalable, data-driven processes that optimize our product workflows - Lead cross-functional problem solving across product, engineering, and business teams Our values: - Ambition: We want to win, and we need to be the best - Performance: Speed, system thinking, efficiency - Ownership: When we see a problem, we take ownership of it, and we solve it - Spirit: Clarity, optimism, meritocracy What we offer: - Impact - Shape a company and redefine an industry - Intensity - Complex problems, ownership, in-person in SF - we are here to solve problems and win. - Flexibility - Ability to partially shape your role and grow it as the company scales. - Reward - Interesting work, top quartile salary, equity. - Team - Everyone on our team considers themselves the most competitive person they have ever met - and we all come from the world’s best institutions. - Zero Barriers - We provide relocation support and pay for any product that makes you more productive. - Benefits - All meals covered ; comprehensive medical, dental, and vision coverage; visa support