Strategy & Operations Analyst

Job description

Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)? Are you looking for a work environment that values trust, proactivity, and autonomy? Then Pennylane is the right place for you ! Our vision We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones). We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business. About us Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!) In 6 years of existence, we’ve managed to : 💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants 💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more... 👨‍👩‍👧‍👦 Grow from 7 cofounders to 1200 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor https://www.glassdoor.fr/Avis/Pennylane-France-Avis-E4171708.htm. 🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe 🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz 🚀 Already more than 1,250,000 small and medium-sized enterprises (SMEs) and over 6000 accounting firms use Pennylane in France! Our electronic invoicing track represents a core strategic priority for Pennylane. This dedicated team is responsible for developing our comprehensive electronic invoicing offering for our accounting firm partners and their SME clients (Small and Medium-sized Enterprises), accelerating client acquisition, enhancing customer satisfaction, and establishing operational excellence within this segment. As our cross-functional initiatives expand, we now require robust frameworks for end-to-end process management, data-driven performance analytics, and a relentless focus on operational efficiency and scalability. We are seeking an exceptional, impact-oriented Strategy & Operations professional who will be instrumental in building these critical capabilities and propelling our electronic invoicing track toward market leadership. Why this role matters at Pennylane The Strategy & Operations role will serve as the critical link between our strategic vision and day-to-day execution, working directly with the General Manager for the track. You will help translate ambitious goals into actionable, measurable roadmaps, establish best-in-class metrics, and develop the operational infrastructure needed to scale the business rapidly and sustainably. This is a high-impact, high-visibility role with significant opportunity for leadership and professional growth. Your responsibilities Strategic planning and execution - Partner with the product leadership to define, prioritize, and implement operational roadmaps aligned with business objectives - Design and establish scalable operational frameworks that support our growth Data-driven decision making - Lead comprehensive analyses to identify market opportunities, operational inefficiencies, and growth levers - Develop actionable insights and recommendations based on quantitative and qualitative research Project leadership - Spearhead strategic initiatives and pilot programs from ideation through implementation and measurement - Identify and manage complex, cross-functional projects with multiple stakeholders and competing priorities Cross-functional orchestration - Serve as the operational nexus between the track and horizontal teams including care, sales, and the other product teams impacted by the electronic invoicing reform - Facilitate effective collaboration and alignment across organizational boundaries Performance management - Own the OKR process for the track, ensuring clarity of objectives and accountability for results - Design and implement robust tracking mechanisms to monitor performance against key metrics - Proactively identify performance gaps and develop action plans to address them Who we’re looking for Experience - 5+ years of experience in Strategy & Operations or a related field, with a strong record of scaling business operations in dynamic environments - Proven track record of translating strategic initiatives into executable operational plans and projects, delivering measurable business impact - Proficiency in SQL (or willingness to learn) and modern data analysis tools to drive decision-making independently Core competencies - Strategic vision: ability to connect business objectives with operational requirements while maintaining focus on long-term goals - Analytical excellence: skilled at distilling complex data into actionable insights that drive business outcomes - Project management rigor: experience leading cross-functional initiatives from conception to implementation - Communication and influence: exceptional ability to articulate complex concepts clearly and persuade diverse stakeholders - Problem-solving orientation: demonstrated ability to identify root causes and develop innovative, practical solutions ⚠️ THIS ROLE IS PARIS-BASED ONLY, AND UNFORTUNATELY WE'RE NOT ABLE TO OFFER A FULLY REMOTE SETUP. YOU'LL NEED TO BE FLUENT IN BOTH FRENCH AND ENGLISH FOR THIS ROLE. Recruitment Process - Screening interview with Orane - Senior Business Recruiter (30 mins) - An interview with Antoine - General Manager RFE (1h) - A Business Case to prepare at home and to present (1h) - A final interview with Eric - VP Strategic Initiatives (45 mins) What do we do to make your work life easier 🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane 💵 You’ll have a competitive compensation package 📈 You'll get company shares to enjoy a piece of the success story you're building with us 🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it ⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness 🇬🇧 You’ll have access to Busuu https://www.busuu.com/fr/p/start-learning?utm_medium=cpc&utm_source=google&utm_campaign=FR_FR_Web_Brand_E&utm_group=FR_FR_Web_Brand_E&utm_term=busuu&gclid=CjwKCAjw682TBhATEiwA9crl34OqnbJDliinEXFZNqOcb6391KXrgq4ZDDwEiwMdtTdtuVULvuF7HhoCgZEQAvD_BwE&gclsrc=aw.ds to perfect your English or your French 💻 You’ll get the latest Apple equipment 🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone 🎉 We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone. If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…) Who are we looking for ? To thrive at Pennylane, you need : -To speak English (level is assessed and appreciated according to the department you’re applying to) -To be energized by an ever-shifting work environment -To be highly collaborative (within your team or other stakeholders) -Sufficiently experienced to prioritize business-led actions on your day to day activity We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria. If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration. Important information for candidates Recruitment scam attempts are on the rise. We invite you to remain vigilant during your exchanges. Applications through official channels only : apply exclusively through our job postings published on our official platforms (career site, official partner pages). Always verify the sender's email address: our communications are sent from professional email addresses with the domains @pennylane.com or @pennylane-partners.com We will never ask you for payment or financial information (bank details, payment for an interview, equipment purchases, etc.) as part of the recruitment process. If such a request is made to you, it is fraudulent. We invite you to not respond and to report it to us immediately. We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment. We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at. 🇫🇷 Données personnelles Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇬🇧 Personal Data Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇩🇪 Personenbezogene Daten Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇪🇸 Datos personales Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement