Strategy & Operations Launch Programs

Job description

About the Team The Launch Programs team is responsible for driving cross-functional planning, readiness, and execution for OpenAI’s most visible and strategic product moments. We partner closely with product teams to understand their goals, requirements, and timelines—then help translate those into clear, actionable plans across marketing, comms, events, and other functions. Our team acts as the connective tissue between builders and storytellers, ensuring that launches are predictable, aligned, and impactful. About the Role As a Launch Program Manager, you’ll play a central role in turning product ambitions into coordinated company-wide launch moments. You’ll work hand in hand with product teams to deeply understand their roadmaps and readiness needs, then drive alignment across marketing, comms, events, and other partners to ensure smooth, high-quality execution. We’re looking for people who: - Are exceptional at building alignment across diverse functions and stakeholders - Can translate product requirements and timelines into structured, coordinated launch plans - Are clear communicators who can operate effectively at both tactical and strategic levels - Thrive in fast-paced, ambiguous environments and enjoy building structure where it doesn’t yet exist - Are skilled at navigating complex product organizations and creating clarity across multiple teams This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Partner with product teams to understand requirements, roadmaps, and readiness, then translate those into clear launch plans and timelines - Drive cross-functional planning and execution across marketing, comms, events, and operations to ensure cohesive, high-quality launches - Serve as the central communications hub, driving alignment through clear updates, status reviews, and structured working rhythms - Anticipate and proactively address launch risks, surfacing tradeoffs to leadership early - Build and evolve launch frameworks, operating rhythms, and processes to scale the company’s ability to execute complex launches predictably - Represent the launch program function in senior stakeholder forums, helping shape launch strategy and cross-org coordination You might thrive in this role if you: - Have led complex, high-impact product launches involving multiple functions and senior stakeholders - Are highly skilled at working with product and engineering teams to understand and translate nuanced requirements into actionable plans - Have a strong program management and operational skill set—able to set clear timelines, track dependencies, and drive accountability - Communicate with clarity and confidence at all levels, including executives - Build trust quickly and can rally diverse stakeholders around a shared vision - Are calm under pressure, solutions-oriented, and thrive in fast-moving, high-stakes environments - Enjoy building systems and processes that bring order to ambiguity and scale impact across the organization About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.